Splashtop Remote Support
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Website widget
- Batch operation
- Automated workflows
- Ticket creation
- Ticket management
- Ticket replying
- Custom branding
- Integration
- Reporting
- Knowledge management
- Self-service
- Automation
Pricing Info
Pricing Info
HelpSpot has the following tier based and enterprise pricing plans:
- Up to 3 agents @ free
- Up to 5 Agents @ $599
- Up to 10 Agents @ $999
- Up to 25 Agents @ $1999
- Up to 50 Agents @ $3999
- Up to 75 Agents @ $6999
- Up to 100 Agents @ $9999
- Up to 150 Agents @ $12,999
- Up to 250 Agents @ $15,999
- Up to 500 Agents @ $19,999
- Up to 1000 Agents @ $34,999
- Up to 2000 Agents @ $59,999
Integrations
Integrations
HelpSpot integrates with the following applications:
- Zapier
- Microsoft Power BI Reporting Tools
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NetCE, NinjaTrader
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive help desk software and support ticket system designed to help businesses handle customer support needs.
Company Email
Contact No.
Company's Address
HelpSpot
2600 South Rd Ste 44-175,
Poughkeepsie, NY 12601.
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Pricing:
Starting from $299
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Access From Any Device
- Easy Deployment
- Create And Send Deployment Package
- Automatically Install And Deploy To Group Of Computers
- High Performance
- Attended And Unattended Remote Support
- Group Computers
- User Managment
- Resell Remote Access
- Robust Security
- Remote Print
- Chat While In Remote Sessions
- Remote Wake Computers
- File Transfer
- Best Alternative To LogInMe Central And GoToAssist
Pricing Info
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
- Unlimited Concurrent Sessions
- Fast Remote Access
- Unattended Support
- Attended support *
- Free Secondary User Accounts
- Resell Remote Access
- Logging
- Computer and User Grouping
- Group Permissions
- User Management
- 256-Bit AES Encryption
- Two-Step Verification
- Multi monitor support, including multi-to-multi
- Priority technical support
- Remote reboot
- Remote wake
- Remote print
- Endpoint security
- Unlimited technicians
- File transfer(including Drag-and-Drop)
- Session Recording
- Chat
Remote Support Premium
- Everything In Plus, PLUS:
- Configurable Alerts/Actions
- Windows Updates
- System Inventory
- Event Logs
- Alerts for Windows Events
- Remote Command
- Scheduled Reboot
- Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
Integrations
Splashtop Remote Support can be integrated with the following remote management and monitoring services or RMMs:
- Autotask Endpoint Management (formerly CentraStage)
- Naverisk
- Atera
- Ninja
- Ivanti Endpoint Manager
- Bitdefender
- Datto
- Servicenow
- Spiceworks
- Microsoft Active Directory
- RSA
- Good Technology / Blackberry
- NotifyMDM
- MaaS360
- MobileIron
- Apptec360
- Yamaha
- Soliton
- e-Jan
- Tokai
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Stanford University, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Company Email
sales@splashtop.com
Contact No.
Company's Address
1054 S. De Anza Blvd, Suite 200
San Jose, CA 95129
USA
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All the data, information and reviews that we provided in this comparison were collected from official company websites, advertising content available online, real-life experience from real users as well as our personal everyday use of every software by an expert. We put a lot of effort to thoroughly examine each service, as a result we not only test it on our own, but we also correlate our observations with views of other users from the B2B community.
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