What is better Helpshift or MobileDay? If you’re experiencing a hard time deciding on the best Customer Support Software product for your company, try to compare the available software and discover which service offers more benefits. For example, here you can assess Helpshift (overall score: 8.9; user rating: 89%) vs. MobileDay (overall score: 7.5; user rating: 100%) for their overall performance.
You can even see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Having a clear table to match their features will significantly improve the likelihood of getting the appropriate product for your company. Look closely at other areas of the software like ease-of-use, adaptability, scalability, and pricing options.
Currently, the most significant solutions in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Helpshift offers four SMB and enterprise pricing plans, depending on the number of your active web and app users per month and the size of your customer support team. Give the details a look, and choose the best plan for your organization:
A customer support platform for web and mobile app developers and product teams; which has smart segmentation, automated issue resolution, and advanced chat functionalities.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
No Customer Support Software will be perfect enough to cater to all the requirements of a specific team. Even though core features of Helpshift and MobileDay are important you should also thoroughly analyze the integrations offered by each solution. Quote frequently you will already be making use of some other B2B software in your company and it’s always more beneficial to choose software that integrate well with each other. If you do that you can ensure an effortless exchange of data between your teams and apps, which can significantly reduce time devoted to migrating between one service and the other.
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