HappyFox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Advanced analytics
- Auto-updates
- Collaboration
- Content library
- Content repository
- Custom branding
- Customization tools
- Dashboard
- Data management
- Document management
- Document tagging
- Full text search
- Knowledge base
- Self-learning
- Self-service portal
- Set user permissions
- Smart instant search
- Tags & keywords
- Track activity
- Visual analytics
Pricing Info
Pricing Info
Helpjuice offers a 14-day free trial and four enterprise pricing packages:
Basic Plan – $55/month
- 2,000 searches
- 2 collaborators/users
- Basic Customization (you can use themes, but cannot edit HTML/CSS)
Business Plan – $199/month
- 9,000 searches
- 30 collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- 24/7 support
Scale Plan – $249/month
- 20,000 searches
- 60 collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- 24/7 support
- Internal knowledge base
- Internationalization
- 99 % uptime SLA
Enterprise Plan – By quote
- Unlimited searches
- Unlimited collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- Single sign on
- 24/7 support
- Internal knowledge base
- Internationalization
- 99% uptime SLA
Integrations
Integrations
Helpjuice integrates with the following business systems and applications:
- Intercom
- Shopify
- Squarespace
- WordPress
- Olark
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanford University, Walmart, MoneyGram, Bitpay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Helpjuice is a cloud-based knowledge management solution that can be used by companies to create and maintain knowledge bases.
Company Email
support@helpjuice.com
Contact No.
Company's Address
211 East 7th Street, Suite 620
Austin, TX 78701
USA
Helpjuice Comparisons
Popular Helpjuice Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Email Conversion Into Tickets
- Ticket Merging
- Ticket Escalation
- Group contacts
- In-depth reporting
- Over 35 languages supported
- Personalize queue
- Smart rules for automation
- Social media integration with Facebook
- Supports voice, email, chat, social media, and mobile channels
- Works on iOS, Android, and Windows mobile devices
Pricing Info
HappyFox offers four price annual pricing plans:
Mighty: $29 per staff/month (annual) or $39 per staff/month (monthly)
- Attachment Store 50GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
Fantastic: $49 per staff/month (annual) or $59 per staff/month (monthly)
- Attachment Store 200GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
Enterprise: $69 per staff/month (annual) or $79 per staff/month (monthly)
- Attachment Store 500GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
Enterprise Plus: $89 per staff/month (annual) or $99 per staff/month (monthly)
- Attachment Store 1024GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
- Sentiment Analysis
For more HappyFox price details, contact the vendor.
Integrations
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
- Salesforce
- Google Apps
- Zoho CRM
- SurveyMonkey
- Twilio
- Olark
- SnapEngage
- Freshbooks Accounting
- Batchbook
- Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Company Email
support@happyfox.com
Contact No.
Company's Address
24, Executive Park, Suite 230, Irvine CA 92614, United States
HappyFox Comparisons
Popular HappyFox Alternatives
Almost as crucial as functionalities and user support quality are pricing options made available by Helpjuice and HappyFox. While pricing should not be the sole aspect it’s surely an important thing to consider. You should expect a flexible pricing plan that can be matched with your company size and easily scaled up every time your company develops. Be sure that you don’t choose pricing plans that have complex tools that you won’t use and always try to get in touch with the vendor directly because big companies can often benefit from more affordable prices. You should also check out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to spend any money and offers a reliable overview of what it feels like to work with Helpjuice and HappyFox.
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