What is better Helpjuice or Atlassian Confluence? There are numerous Customer Support Software products out there right now. The ideal way to find out which product fits your needs best is to check them side by side. As an example, here you can compare Helpjuice and Atlassian Confluence for their overall score (8.6 vs. 9.1, respectively) or their user satisfaction rating (100% vs. 98%, respectively).
You can even review their capabilities and pricing conditions along with other helpful information below. When matching products make sure to analyze their similar features and mark their distinctive elements to have a clearer picture of both deals. What is more remember to evaluate non-core issues like security, backup, intuitiveness, and helpdesk support.
We did our best to review all popular Customer Support Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Freshdesk Omni, Zendesk.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
It may not always be sufficient to simply compare Helpjuice and Atlassian Confluence against each other. While specific functionalities, pricing plans and customer experience are all crucial and should be taken into account when making a final decision, you should also check out the recognition and awards merited by each app. Very often a less popular service may turn out to be a great choice that was a winner of many B2B awards such as our Experts’ Choice Award which proves that despite smaller market popularity it’s a worthy contender to the solutions that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
