What is better Helpdesk Pilot or Toonimo? If you need an efficient Help Desk Software product for your organization you need to remember to examine a wide range of options. It doesn’t have to be complex, and can be as simple as matching their functionalities in a table like the one below. You will also get a quick idea how each product performs. For instance, on this page you can check Helpdesk Pilot’s overall score of 7.2 and compare it against Toonimo’s score of 8.5; or Helpdesk Pilot’s user satisfaction level at 99% versus Toonimo’s 90% satisfaction score.
The comparison will help you see the pros and cons of each service, and decide which one suits you requirements better. Aside from the rich features, the software that’s simple to grasp and use is always the better product.
We are aware that not all people have enough time to try out a wide range of different services, so we prepared a list of recommendations that you may find useful. Our top choices for the category are: .
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.
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Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs. Key features include behavior-based triggers, 3D animated characters, A/B testing for different scripts, and real voice recording. The product is also easy to use, thanks to its intuitive design.
In the event you are still having second thoughts about which solution will work best for your company it might be a good idea to examine each service’s social metrics. These metrics are quite often a way to see how popular each app is and how big is its online presence. For example, in case of Facebook Helpdesk Pilot has 0 likes on their official profile while Toonimo profile is liked by 121 users.
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