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Compare Help Desk Migration vs Hightail

What is better Help Desk Migration or Hightail? To ensure that you find the most effective and productive File Sharing Software for your enterprise, you have to compare products available on the market. For example, here you can match Help Desk Migration’s overall score of 8.0 against Hightail’s score of 8.6. You can even evaluate their general user satisfaction: Help Desk Migration (97%) vs. Hightail (95%).

What’s more, you can compare their strengths and weaknesses feature by feature, including their offered terms and prices. By comparing products you are more likely to select the right software for your company. Of course you must understand your particular requirements to realize which solution meets those needs.

In case you you would like to quickly identify the optimal Help Desk & Ticketing Software according to our experts we recommend you take a look at these solutions: Freshdesk, Salesforce Essentials, Freshservice.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Fully Automated Migration
  • Custom Migration
  • Risk-Free Preview

Pricing Info

Help Desk Migration offers its services on a quote-based pricing model. The price for the migration depends on the number of records the company has in its source database. The easiest way to get a quote and see if the software meets your expectations is to set up a free demo migration. Alternatively, you can get the approximate cost for your migration using the pricing estimator on the company’s website.

Help Desk Migration also offers migration packages. The migration package is beneficial to those who have specific requirements for their data migration, want to migrate from an unsupported platform or need assistance throughout the whole migration process. To request a custom migration, please contact the Help Desk Migration team.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

With Help Desk Migration companies can migrate from and to the following platforms:

  • Gmail
  • CSV
  • Desk.com
  • Zendesk
  • Freshdesk
  • Freshservice
  • Kayako and Kayako Classic
  • Help Scout
  • Jira Service Desk
  • Intercom
  • Zoho Desk
  • + 20 other help desk platforms.

To see if the platform you want to migrate from/to is supported, visit the Help Desk Migration website.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Help Desk Migration lets you migrate easily between your old and new Help Desk platforms with help of robust wizard and personal touch.

Company Email

contact@help-desk-migration.com

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 89%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Cross-plan Features

  • Share files up to 10GB
  • Unlimited storage
  • Unlimited e-signatures
  • Secure delivery
  • Data encryption
  • Mobile & desktop app access (iOS, Android)
  • Microsoft Outlook plugin
  • Receive large files from anyone
  • Custom branding
  • Add & remove users
  • Microsoft SharePoint integration
  • Faster uploads and downloads available
  • Administration & Security Controls
  • Policies for content sharing
  • Content lifecycle management
  • Active Directory integration
  • Single sign-on integration
  • Mobile device policies
  • Role-based access controls (RBACs)
  • Reporting dashboards & analytics
  • Premium support available

Administration & Security Controls

  • Policies for content sharing
  • Content lifecycle management
  • Active Directory integration
  • Single sign-on integration
  • Mobile device policies
  • Role-based access controls (RBACs)
  • Reporting dashboards & analytics
  • Premium support available

Pricing Info

Hightail offers a free plan and 2 pricing packages:

Lite Plan – free

  • File size send limit – 250 MB
  • File expiration – 7 Days
  • Storage space – 2GB
  • File previews – Limited
  • Precise comments

Pro Plan – $12/month (billed annually)

  • File size send limit – 25 GB
  • File expiration – Configurable
  • Storage space – Unlimited

All features of the Lite plan, plus:

  • Delivery notifications
  • Send tracking
  • Password protection
  • Precise comments
  • Live chat support
  • Phone support

Teams Plan – Custom pricing

  • File size send limit – 100 GB

All features of the Pro plan, plus:

  • Archiving
  • Enterprise grade security
  • Version control
  • Real-time discussions
  • To-dos & task management
  • Advanced approval routing
  • Personal & Team dashboards
  • Dedicated customer support team
  • Teams and permissions
  • Single Sign-On
  • Admin reports
  • Invoicing for entire team

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

+1.408.879.9118

Integrations

  • Salesforce
  • SharePoint
  • IBM
  • NetSuite
  • OpenText
  • box
  • Amazon web services
  • NFS
  • documentum
  • FileNet
  • OneDrive
  • RackSpace
  • Google Drive

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Hightail is a software tool that enables you to send large files. It is ideal for graphics-intensive fields such as architecture, media, advertising, and creative services.

Company Email

Contact No.

Company's Address

1919 S. Bascom Avenue
Campbell, CA 95008
United States of America

eFileCabinet

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Robust delivery models
  • In-Cloud deployment
  • On-Premise deployment
  • Mobile optimization
  • Intuitive software integrations
  • Drag-and-Drop
  • Digital signature integration
  • SideKick
  • Simplified data migration
  • Fast retrieval of files
  • Default and favorites content pinning
  • Rapid uploading (50 Files at once)
  • Built-in security 
  • Recurring 24-hour backup 
  • 256-bit, bank-grade encryption 
  • SecureDrawer for file-sharing
  • Role-Based user permissions
  • File versioning
  • Digital cabinets
  • Audit trails

Pricing Info

eFileCabinet offers four enterprise pricing plans. In addition to its free product demo, you can sign up for a 14-day free trial after demo completion. Here’s an overview of eFileCabinet’s plans:

Basic – $15/month/user (billed annually)

  • Priced per user
  • 25 GB storage
  • Secure file sharing

Advantage – $30/month/user (billed annually)

  • Minimum 3 users
  • 1 TB storage
  • eFileCabinet DMS
  • Secure file sharing
  • SideKick
  • Retention (governance)
  • Custom & ready-made templates
  • Check-in/out
  • Profile tagging
  • 2-Factor authentication
  • Individualized security settings
  • Compliance tools
  • Store any file-type
  • e-Signature Integration
  • MS Office integration
  • API integration access
  • Audit trail
  • Support service
  • Mobile access

Business – $55/month/user (billed annually)

  • Priced per usage
  • 5TB storage
  • eFileCabinet DMS
  • Secure file sharing
  • SideKick
  • Retention (governance)
  • Custom & ready-made templates
  • Check-in/out
  • Full text search/OCR
  • Profile tagging
  • 2-Factor authentication
  • Individualized security settings
  • Compliance tools
  • Store any file-type
  • e-Signature Integration
  • MS Office integration
  • API integration access
  • Audit trail
  • Support service
  • Mobile access
  • Business process automation
  • Zoned OCR capture
  • WorkFlow automation (Beta)
  • WorkFlow designer (Beta)
  • Automation libraries
  • Onboarding tools
  • Approvals
  • Timeframe process
  • Priority process auto escalation
  • Data specific file routing
  • Auto file naming/storing

Enterprise – by quote

  • Site license
  • 5TB+ storage
  • eFileCabinet DMS
  • Secure file sharing
  • SideKick
  • Retention (governance)
  • Custom & ready-made templates
  • Check-in/out
  • Full text search/OCR
  • Profile tagging
  • 2-Factor authentication
  • Individualized security settings
  • Compliance tools
  • Store any file-type
  • e-Signature Integration
  • MS Office integration
  • API integration access
  • Audit trail
  • Support service
  • Mobile access
  • Business process automation
  • Zoned OCR capture
  • WorkFlow automation (Beta)
  • WorkFlow designer (Beta)
  • Automation libraries
  • Onboarding tools
  • Approvals
  • Timeframe process
  • Priority process auto escalation
  • Data specific file routing
  • Auto file naming/storing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Gable Tax Service, Reliance Aerotech Services, Emerge Financial Group

Integrations

eFileCabinet’s open API allows users to integrate this product with a variety of third-party apps, and help it blend with their software infrastructure for extended functionality. In addition, the company offers several pre-made integrations for business users:

  • DocuSign
  • Salesforce
  • RightSignature
  • MS Office
  • CASELLE

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A secure document management systems with an impressive capacity to help companies get rid of paperwork.

Company Email

info@efilecabinet.com

Contact No.

Company's Address

3300 North Ashton Boulevard
Suite 400
Lehi, UT 84043
USA

If you research different File Sharing Software apps you shouldn’t just analyze their list of features and offered pricing plans. Consider that the product must be matching your standards and company so the more flexible their offer the better. Find our what OSes are supported by Help Desk Migration and Hightail and make sure you will get mobile support for whichever devices you use in your company. You should also find out which languages and countries are supported, as this may be a key element for many firms.

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