HappyFox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email Conversion Into Tickets
- Ticket Merging
- Ticket Escalation
- Group contacts
- In-depth reporting
- Over 35 languages supported
- Personalize queue
- Smart rules for automation
- Social media integration with Facebook
- Supports voice, email, chat, social media, and mobile channels
- Works on iOS, Android, and Windows mobile devices
Pricing Info
Pricing Info
HappyFox offers four price annual pricing plans:
Mighty: $29 per staff/month (annual) or $39 per staff/month (monthly)
- Attachment Store 50GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
Fantastic: $49 per staff/month (annual) or $59 per staff/month (monthly)
- Attachment Store 200GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
Enterprise: $69 per staff/month (annual) or $79 per staff/month (monthly)
- Attachment Store 500GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
Enterprise Plus: $89 per staff/month (annual) or $99 per staff/month (monthly)
- Attachment Store 1024GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
- Sentiment Analysis
For more HappyFox price details, contact the vendor.
Integrations
Integrations
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
- Salesforce
- Google Apps
- Zoho CRM
- SurveyMonkey
- Twilio
- Olark
- SnapEngage
- Freshbooks Accounting
- Batchbook
- Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Company Email
support@happyfox.com
Contact No.
Company's Address
24, Executive Park, Suite 230, Irvine CA 92614, United States
HappyFox Comparisons
Popular HappyFox Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Assign tasks by adding labels to emails
- Easily filter your inbox to see who is doing what
- New task notifications in email
- Shared email archive
- Shared Gmail labels
- Shared notes in Gmail
- Tight Gmail and Google Apps integration
Pricing Info
GrexIt offers a 14-day free trial and four plans. The rates mentioned below are for annual subscription which offers savings of 15%.
Free
- 3 users
- 3 shared labels
- 10 shared notes/day
- Share up to 50 emails/day
Starter: $5/user/month
- Minimum 5 users
- 50 shared labels
- 100 shared notes/day
- Share up to 1000 emails/day
Plus: $9/user/month
- Minimum 5 users
- 200 shared labels
- 250 shared notes/day
- Share up to 3000 emails/day
Enterprise: $12/user/month
- Minimum 25 users
- 500 shared labels
- 1000 shared notes/day
- Share up to 10,000 emails/day
Integrations
- Tight Google Apps and Gmail integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Brandeis University, Ronin Corporation, Pinterest
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GrexIt offers an easy way to handle lead emails & customer support. It lets you to share your Gmail labels, making it simple to delegate and track emails.
Company Email
support@grexit.com
Company's Address
GrexIt Inc., Stanford Financial Square, 2600 El Camino Real, Suite 403, Palo Alto, CA 94306 - USA
GrexIt Comparisons
Popular GrexIt Alternatives
No Customer Support Software will be able to cater to all the requirements of a company. Though main functionalities of HappyFox and GrexIt should matter you should also carefully study the integrations provided by every solution. Quote frequently you will already be making use of some other B2B software in your company and it’s definitely wiser to go with apps that integrate well with one another. If you do that you can ensure a smooth transfer of data between your teams and software used, which can significantly reduce time spent on migrating between one app and the next.
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