What is better HaloITSM or Symphony Summit? If you need an efficient Customer Support Software product for your business you need to remember to examine several alternatives. It doesn’t have to be tricky, and can be as easy as matching their functionalities in a table like the one below. You will also get a good idea how each product operates. As an example, on this page you can check HaloITSM’s overall score of 8.0 and compare it against Symphony Summit’s score of 8.0; or HaloITSM’s user satisfaction level at 95% versus Symphony Summit’s 100% satisfaction score.
The contrast will help you identify the good and bad points of each software, and decide which suits you requirements better. Aside from the robust features, the solution that’s simple to grasp and use is always the better choice.
We know that not all businesses have enough time to try out a wide range of different solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the IT Service Software category are: Freshservice, LiveAgent, Zendesk.
HaloITSM provides various pricing options for companies and teams to choose from. It also offers an enterprise pricing plan designed for organizations that need a higher level of ITSM expertise to achieve their goals. Here are the details:
The IT System 10 Agents – £65/user/month; 25 Agents – £59/user/month; 50 Agents – £55/user/month; 100 Agents – £49/user/month; 200 Agents – £45/user/month; 500 Agents – £35/user/month.
Contact Symphony Summit for enterprise pricing information and other product details on. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Symphony Summit Service Management offers the following integration options:
REST API
DB
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NEC, Deloitte, Panasonic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMMIT’s ITIL 2011 certified Service Management is an intelligent solution that leverages the latest advancement in technology such as Mobility, Analytics and Automation.
When you select a product that you think will work best for your company you shouldn’t just pay attention to what professionals have to say about it. In many cases individual experience with the service may be different, depending on specific goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each app to give you a reliable impression of how real users of HaloITSM and Symphony Summit evaluate their contact with the app. Our algorithm is based on advanced analysis of product appearances on other sites, social media as well as blogs, so you will receive a comprehensive and credible overview of what other customers think about every solution. In this example HaloITSM got a total satisfaction rating at 95% while for Symphony Summit 100% of people say they had an enjoyable experience with it.
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