Halo Service Desk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- ITIL Compliance
- Centralized IT Helpdesk System
- Task Management
- Project Dashboard
- Self-Service Portal
- Knowledge Management
- Omnichannel Communication
- Mobile App
- Integrations
Pricing Info
Pricing Info
Halo Service Desk offers different enterprise pricing plans in a user-based licensing model. Thus, users can access the same offerings and features regardless of the plan they choose and the number of IT service agents they have. Floating or concurrent user licensing is supported as well. Here are the details:
3 Agents – £59/agent/month (billed annually)
- SLA Management
- Email Tickets
- Project Dashboards
- Live Chat
- Call Handling
- Self-Service Web Portal
- Reporting Tools
- Knowledge Base Management
3 Agents – £65/agent/month (billed annually)
- All feature inclusions
10 Agents – £65/agent/month (billed annually)
- All feature inclusions
25 Agents – £59/agent/month (billed annually)
- All feature inclusions
50 Agents – £55/agent/month (billed annually)
- All feature inclusions
100 Agents – £49/agent/month (billed annually)
- All feature inclusions
150+ Agents – £45/agent/month (billed annually)
- All feature inclusions
Integrations
Integrations
Halo Service Desk integrates with:
- MS Exchange
- MS Outlook
- Microsoft SCCM
- Microsoft SCO
- Skype for Business
- Office 365
- Active Directory
- Microsft Dynamics
- Azure DevOps
- PowerShell
- ADFS
- AnyDesk
- TeamViewer
- SimpleHelp
- BeyondTrust
- LogMe Rescue
- Cisco
- RingCentral
- Slack
- 3CX
- Kaseya
- Lansweeper
- Connectwise Automate
- Solarwinds MSP Manager
SolarWinds N-Central - Continuum
- Sage
- Xero
- QuickBooks
- Varibill
- KashFlow
- Splunk
- Salesforce
- Jira
- Act!
- And more
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
University of Cambridge, Sony Music, Akzo Nobel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Halo Service Desk is an IT helpdesk solution that empowers MSPs and teams to attain ITIL compliance, drive work efficiency, and improve service delivery.
Company Email
sales@imaginehalo.com
Contact No.
Company's Address
Net Help Desk Limited
Beverley House, 2 Market Place,
Stowmarket, Suffolk,
England IP14 1DP
Halo Service Desk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- MS Teams Service Desk Solution
- IT & HR Process Orchestration
- Smart Helpdesk Bot
- AI Knowledge Base
- Conversational Micro-Learning
- Ticket Management
- Liven Agent Chat
- Notifications & Updates
- Omnichannel Support
- Integrations
- Analytics Dashboard
Pricing Info
Rezolve.ai SME and enterprise pricing information is available only upon request.
Integrations
Rezolve.ai supports integration with the following apps:
- Microsft Teams
- Workday
- Workplace
- Slack
- Ultimate Software
- Oracle
- SAP SuccessFactors
- Microsoft Dynamics
- SugarCRM
- ServiceNow
- Cherwell
- Remedyforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Patelco, NYC Buildings, BART ba
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A conversational AI and intelligent service desk to elevate your employee experience in MS Teams.
Company Email
info@rezolve.ai
Contact No.
Company's Address
Actionable Science Inc. (ASC)
12667 Alcosta Blvd STE 200, San Ramon, California 94583
USA
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All the data, information and opinions that we presented in this table were taken from official company sites, marketing content available online, real-life experience from real users as well as our own everyday use of each app by a professional reviewer. We do our best to thoroughly study each app, as a result we not only analyze it on our own, but we also correlate our results with views of other members from the SaaS community.
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