GoTo Resolve
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Patch Management Software
- IT Alerting
- Admin Console
- Agent Collaboration
- Background Access
- Help Desk Reporting
Pricing Info
Pricing Info
GoTo Resolve offers various pricing plans for different business scales. Contact vendor to book for a free demo.
Free – $0
- Up to 3 agents
- Up to 5 Pro devices
- Unlimited Lite devices
- Device Monitoring
- Device Quick View
- Unattended Remote Access
- Reboot and Reconnect
- Multi-Session Handling
- File Transfer
- Admin Mode
- Session Recording (Always On)
- Unified GoTo Product Admin Center
- Multi-Factor Authentication
- Active Directory Connector
- Multi-Company Support
- Support Center
- Community Support
Remote Support – $40/month
- 1 agent included
- Unlimited Instant Remote Support
- Reboot and Reconnect
- Admin Mode
- Multi-Agent Collaboration
- Help Desk
- Remote Session Features in Free +
- Screen Blanking
- Agent Screenshare
- Session Transfer
- Incident Management
- End User Portal
- MS Teams Integration
- Email Ticket Submission
- Agent Web Helpdesk Console
- Integrated Remote Support
- Mobile Support (add-on)
- Camera Share Support (add-on)
- Account Administration Features in Free +
- Website PIN Entry Page Integration (includes GoTo branding)
- Support Center
- Community Support
- Live Email/Chat/Phone Customer Support
- iOS Remote View
- Android Remote Control
- Chromebook Remote View
- Zero Download for End User
- Annotations
- VoIP Audio
- Recordings
- Device Configuration and Restrictions
- Application and Content Management
- Device and Data Security
- Real-time Analytics, Dashboards, and Reports
- Automated Device Enrollment and Business Policies
Standard – $57/month
- Everything in Free and Remote Support +
- 1 agent included (+unlimited agent add-ons)
- 25 Pro devices included (+unlimited device add-ons)
- AV Management
- Remote Execution
- Antivirus Management
- Unlimited Instant (clientless) Remote Support
- Website PIN Entry page integration (GoTo Branding removed)
- Mass Deploy Devices
- Android Unattended Remote Access
Premium – By quote
- Everything in Standard+
- 3 agents included (+unlimited agent add-ons)
- 100 Pro devices included (+unlimited device add-ons)
- Windows Updates
- Application Updates
- Automation Scheduling
- Dedicated Onboarding Manager
Integrations
Integrations
GoTo Resolve can seamlessly integrate with different platforms, such as:
- Zendesk
- Microsoft Teams
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Integrated Partner Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoTo Resolve is a simple, unified IT management and support solution that enables IT departments to do more with less.
Company Email
security@goto.com
Contact No.
Company's Address
GoTo Group, Inc.
333 Summer Street, Boston Massachusetts 02210
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Live Chat
- Voice/Video Chat
- Department Management
- Facebook Messaging
- Viber Messaging
- Visitor Analytics
- Auto Triggers
- REVE Chat SDK
Pricing Info
REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:
Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)
- Proactive Chat
- Chat Monitoring
- Online Visitor Tracking
- Canned Response
- File Transfer
- Chat Transfer
- Facebook Chat Integration
- Multiple Website Integration
- 256 Bit SSL Encryption
Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)
- All Standard features
- Live Video Chat
- Live Voice Call
- Queuing
- Advanced Reporting
- Chat Banner Customization
- Agent Rating
Enterprise – Custom Enterprise Pricing
- All Advanced features
- Custom Development
- Custom Analytic Report
- Integration Support
- Custom Requirements Development
- On-premise or Cloud Solution
- Unlimited Website Integration
- Custom Reporting
- Dedicated Account Manager
Integrations
REVE Chat integrates with the following business systems and applications:
- Viber
- Facebook Messenger
- WordPress
- Joomla
- Drupal
- MODX
- Shopify
- Magento
- WooCommerce
- Zencart
- Prestashop
- Wix
- Weebly
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
Company Email
support@revechat.com
Contact No.
Company's Address
WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
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You shouldn’t count on exclusively a wide set of useful tools and scalable pricing from a credible Customer Support Software. Almost as important as core features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about GoTo Resolve or REVE Chat, or you run into a problem, or perhaps you’ll need to request a certain revision or functionality useful to your business you can trust in a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you can enjoy individual training or at the very least an FAQ you can use.
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