What is better GoTo Resolve or JustCall? Purchasing the appropriate Customer Support Software product is as straightforward as comparing the good and poor functions and terms offered by GoTo Resolve and JustCall. Here it's also possible to match their all round scores: 8.2 for GoTo Resolve vs. 9.2 for JustCall. Or you can verify their general user satisfaction rating, 96% for GoTo Resolve vs. 90% for JustCall.
We suggest that you spend some time to analyze their unique features and determine which one is the better option for your organization. Moreover. remember to factor in your company’s or industry’s unique case, for example, a multilingual solution for a global staff or a mobile app to help you work on the go.
If you need to quickly identify the more reliable Help Desk Software according to our review team we suggest you check out one of these services: Freshdesk, Zendesk, Salesforce Service Cloud.
JustCall offers Standard and Premium plans that meet the needs of different users. Check out the details for each plan, and select the best one for your company:
Standard – $25/user/month
1 Local Phone number
1 Team Member
Call Tracking
Call Recording
Call Forwarding
Call & SMS Analytics
Call Notes & Ratings
SMS & MMS Inbox
Voicemail Drop
IVR (Phone Tree/Call Menu)
Business Hours
Appointment Scheduler
Unlimited Integrations
Email & Chat Support
Note: Purchasing an annual subscription for the Standard Plan charges you only 11 months, with the 12th month free.
Premium – $50/user/month
All Features of Standard Plan +
Auto Dialer
SMS Bots
Salesforce Integration
API & Webhook Access
Call Monitoring
Call Barging
Call Whispering
Bulk SMS Campaigns
SMS Automation & Triggers
Advanced Integrations
Custom Workflows
Post Call Surveys
Training & Onboarding
Priority Support
For customers with custom requirements, contact the vendor for a quote-based plan.
JustCall integrates with the following business systems and applications:
ActiveCampaign
amoCRM
Agile
Capsule
Close.com
Copper
Dropbox
Engagebay
Freshdesk
FreshSales
Front
Gong
Google Calendar
Google Contacts
Groove
HelpScout
Helpwise
HubSpot
InfusionSoft
Intercom
Kustomer
Less Annoying CRM
Microsoft Outlook
Nimble
OnePageCRM
Ontraport
Pipedrive
Podio
re:amaze
Recruitee
Salesforce
Slack
Synchroteam
Vtiger CRM
Zapier
Zendesk
Zoho
Zoho Desk
Zoho Phone Bridge
Zoho Recruit
Zendesk Sell
Outreach
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.
In case you continue having second thoughts about which solution will work best in your case it may be a sound idea to examine each service’s social metrics. These metrics are quite often a sign of how popular a given solution is and how wide is its online presence.For example, if you look at GoTo Resolve LinkedIn account you’ll find out that they are followed by 73837 people. In case of JustCall the volume of followers on their LinkedIn page is 18.
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