What is better Gigya or JivoChat? If you need to have a convenient way to decide which Customer Support Software product is better, our unique method gives Gigya a score of 7.5 and JivoChat a score of 7.8 for all round quality and performance. Moreover, Gigya is rated at 97%, while JivoChat is rated 100% for their user satisfaction level.
You can also examine their product details, such as features, tools, options, plans, pricing, and more. Check if the software can customize at least part of its processes to make sure the app complements your own business procedures.
Our experts made sure to prepare reviews of all popular products that you can find on the market, but among them these three caught our special attention: .
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
JivoChat integrates with the following systems and applications:
Google Analytics
Shopify
Joomla
WordPress
Magento
amoCRM
Ecwid
Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
Please pay attention to the fact that while both Gigya and JivoChat may provide a reliable array of features every product may be designed for a different business size. If you are analyzing various solutions you may want to focus on a business type they are catering to. Certain functionalities could scale up with no problem for big enterprises but if you have a small or mid-sized business it’s usually better to refrain paying for customized functionalities that you might never use.
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