What is better Gigya or Chat Whisperer? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is better for your company. For overall product quality, Gigya earned 7.5 points, while Chat Whisperer earned 8.5 points. At the same time, for user satisfaction, Gigya scored 97%, while Chat Whisperer scored 95%.
Information regarding their characteristics, tools, supported platforms, customer support, plus more are given below to provide you with a more accurate assessment. Don’t forget to choose only the functions your company needs so you don’t waste money for functions that are unnecessary.
In case you you want to quickly identify the optimal according to our review team we advise you examine one of these solutions: .
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
You shouldn’t expect exclusively a wide set of useful tools and scalable pricing plans from a credible Customer Support Software. Almost as crucial as main features is a quality customer support. You want to guarantee that if you have any questions about Gigya or Chat Whisperer, or you run into a problem, or maybe you’ll want to request a specific change or feature useful to your company you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can benefit from individual training or at least an FAQ you can use.
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