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Compare GetFiveStars vs Reputation Loop

What is better GetFiveStars or Reputation Loop? If you want a competent Reputation Management Software product for your organization you need to invest time and assess several options. It doesn’t have to be complicated, and can be as straightforward as matching their functions in a table like the one below. You will also get a good idea how each product performs. For example, on this page you can check GetFiveStars’s overall score of 8.4 and compare it against Reputation Loop’s score of 7.8; or GetFiveStars’s user satisfaction level at 100% versus Reputation Loop’s N/A% satisfaction score.

The assessment will allow you to see the pros and cons of each software, and choose which suits you requirements better. On top of the rich features, the application that is easy to understand and use is always the better option.

In the event you need to quickly locate the optimal Reputation Management Software according to our experts we suggest you check out one of these products: Hootsuite, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $39.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Single Customer Email Entry
  • Bulk Customer Email Entry
  • Single or Bulk Email Feedback Requests
  • SMS Feedback Requests
  • Tablet & iPad Kiosk Mode
  • API Integration
  • Net Promoter Score Capture
  • Customer Testimonials Builder
  • Testimonial Widget
  • Online Review Requests
  • NPS Reporting
  • Reviews Monitoring
  • Automated Reports
  • Negative Reviews Alerts

Pricing Info

GetFiveStars offers several SMB and enterprise pricing packages, depending on the number of managed locations. Give the details a look, and select the best plan for your business:

Multi-Location Pricing

Basic – $39.95/location/month

  • Up to 1,000 New Customer Profiles Monthly
  • 1,000 Email Requests per Month (30 a day)
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • User Guide and Chat & Email Support
  • Zapier Integration

Pro – $75.00/location/month

  • Up to 3,500 New Customer Profiles Monthly
  • 3,000 Email Requests per Month (100 a day)
  • 200 SMS Review Requests Credits
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • Captive Wi-Fi Portal
  • User Guide and Chat & Email Support
  • API, Zapier, & Webhooks Integration

Pro Plus – $99.00/location/month

  • Up to 6,000 New Customer Profiles Monthly
  • 4,000 Email Requests per Month (130 a day)
  • 400 SMS Review Requests Credits
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • Captive Wi-Fi Portal
  • User Guide and Chat & Email Support
  • API, Zapier, & Webhooks Integration

Executive – $249.00/location/month

  • Up to 10,000 New Customer Profiles Monthly
  • 7,500 Email Requests per Month (230 a day)
  • 1,000 SMS Review Requests Credits
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • Captive Wi-Fi Portal
  • All Support Methods and Phone
  • API, Zapier, & Webhooks Integration
  • Insights Report – Customer Feedback Analysis

 

Enterprise & Franchise Info

  • 1 Location – $39.95/location/month
  • 2-10 Locations – $29.00/location/month
  • 11-16 Locations – $24.00/location/month
  • 17-25 Locations – $21.00/location/month
  • 26-40 Locations – $18.00/location/month
  • 41-100 Locations – $15.00/location/month
  • 100+ Locations – $12.00/location/month
  • More than 500 Locations – custom pricing

Enterprise & Franchise solutions can automate feedback requests, tag locations, manage and monitor businesses at the corporate and location levels, optimize local search and search engine results, and capture Net Promoter Scores and analyze them.

Agency Whitelabel

Basic

  • 1 Location – $39.95/location/month
  • 2-10 Locations – $29.00/location/month
  • 11-16 Locations – $24.00/location/month
  • 17-25 Locations – $21.00/location/month
  • 26-40 Locations – $18.00/location/month
  • 41-100 Locations – $15.00/location/month
  • 100+ Locations – $12.00/location/month
  • 1,000 New Customer Profiles per Month
  • 1,000 Email Requests (30 a day)

Pro  

  • 1 Location – $75.00/location/month
  • 2-10 Locations – $55.00/location/month
  • 11-16 Locations – $42.00/location/month
  • 17-25 Locations – $35.00/location/month
  • 26-40 Locations – $32.00/location/month
  • 41-100 Locations – $29.00/location/month
  • 100+ Locations – $25.00/location/month
  • 3,500 New Customer Profiles per Month
  • 3,000 Email Requests (100 a day)
  • 200 SMS Review Requests Credits
  • Wi-Fi Portal ($200 one-time device fee)

Pro Plus

  • 1 Location – $99.00/location/month
  • 2-10 Locations – $69.00/location/month
  • 11-16 Locations – $55.00/location/month
  • 17-25 Locations – $47.00/location/month
  • 26-40 Locations – $44.00/location/month
  • 41-100 Locations – $41.00/location/month
  • 100+ Locations – $38.00/location/month
  • 6,000 New Customer Profiles per Month
  • 4,000 Email Requests (130 a day)
  • 400 SMS Review Requests Credits
  • Wi-Fi Portal ($200 one-time device fee)

Executive

  • 1 Location – $249.00/location/month
  • 2-10 Locations – $199.00/location/month
  • 11-16 Locations – $185.00/location/month
  • 17-25 Locations – $170.00/location/month
  • 26-40 Locations – $155.00/location/month
  • 41-100 Locations – $145.00/location/month
  • 100+ Locations – $140.00/location/month
  • 10,000 New Customer Profiles per Month
  • 7,500 Email Requests (250 a day)
  • 1,000 SMS Review Requests Credits
  • Wi-Fi Portal Included

For questions regarding pricing plans, contact GetFiveStars through email or chat.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

GetFiveStars can be integrated with numerous third-party services via API, Zapier, and Webhooks.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

GetFiveStars is a fully integrated and highly customizable online reputation management platform.

Company Email

support@getfivestars.com

Contact No.

Company's Address

5205 Prospect Rd. #135-163
San Jose, CA 95129
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Listings Management
  • API Integrations
  • SMS Review Alerts
  • Email Review Alerts
  • Negative Feedback & Review Management
  • Real-Time Reporting
  • Employee Feedback Monitoring
  • Employee Performance Tracking
  • Custom Business Page
  • Automated Review & Feedback Posting
  • Website Review Feed
  • Microsite Review Integration
  • Branded Feedback Page

Pricing Info

Reputation Loop offers three quote-based enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Single Business – By quote

  • Generate & Monitor Online Reviews
  • Business Listings Management
  • Employee Performance Monitoring
  • Reviews Sharing

Enterprise – By quote

  • Multi-Location Management
  • Multi-Location Reporting
  • Generate & Monitor Online Reviews
  • Business Listings Management
  • Employee Performance Monitoring
  • Reviews Sharing

Marketing Agencies – By quote

  • White Labeling
  • Marketing Materials
  • Training
  • Generate & Monitor Online Reviews
  • Business Listings Management
  • Employee Performance Monitoring
  • Reviews Sharing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Reputation Loop integrates with several dental practice management software, including:

  • Dentrix G6
  • OpenDental 14
  • SoftDent 15
  • PracticeWorks 7

The application also integrates with the following solutions and services:

  • Xero
  • MapQuest
  • Yelp
  • YellowPages

For a complete list of integrations, visit the official website.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Reputation Loop is an instant online review creator and reputation management solution.

Company Email

sales@reputationloop.com

Contact No.

Company's Address

21001 N Tatum Blvd, Ste 1630
Phoenix, Arizona
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

If you are still having doubts about which solution will work best in your case it may be a good idea to investigate each service’s social metrics. Such metrics are quite often an indicator of how popular each software is and how extensive is its online presence.For instance, if you check GetFiveStars LinkedIn page you’ll see that they are followed by 31 people. In case of Reputation Loop the amount of followers on their LinkedIn page is 44.

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