What is better Gainsight or Salesforce Service Cloud? If you’re getting a hard time choosing the right CRM Software product for your circumstances, it’s a good idea to compare the available software and discover which solution offers more advantages. In particular, here you can review Gainsight (overall score: 7.8; user rating: N/A%) vs. Salesforce Service Cloud (overall score: 9.6; user rating: 97%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has better pricing plans for your current budget. Working with a clear table to match their features will significantly improve the chances of obtaining the best product for your company. Take a closer look at other areas of the software like ease-of-use, adaptability, scalability, and pricing plans.
We realize that not all companies have the time to test dozens of different solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Service Software category are: Salesforce Service Cloud, Freshdesk Omni, Freshdesk.
Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You don’t want simply a broad range of features and flexible pricing from a credible CRM Software. Almost as crucial as core features is a top-notch customer support. You want to guarantee that if you have any questions about Gainsight or Salesforce Service Cloud, or you face some problems, or perhaps you’ll want to request a certain revision or feature beneficial to your business you can count on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. It’s also a significant advantage if you can profit from individual training or at least an FAQ you can use.
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