Fuze
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Reimagined user experience
- Fuze web
- Enterprise security
- Global reliability
- Unified communication
- APIs and integrations
- Collaboration
- Voice
- Insights
- Contact center
- Car mode
- Fuze rooms
- Fuze data
- Screen sharing
- Presentation-mode
- Video Conferencing
- Two-way audio and video
- Real-time chat
- Global scale and delivery
- Intelligent cloud architecture
- In-region expertise
- Security and reliability
- Cloud readiness
- Cloud enablement
Pricing Info
Pricing Info
Fuze’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Integrations
Fuze integrates with the following business systems and applications:
- Gong AI
- Slack
- Samsung
- Salesforce
- Zendesk
- Office365
- Skype for business
- Outlook
- Gmail
- Google calendar
- Dropbox
- SharePoint
- OneDrive
- Box
- Adobe
- Google Drive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Trustpilot, Associated Press, National Geographic, Careerbuilder, AstraZeneca, Kronos, American Pacific Mortgage, US Auto Sales, Messila Valley Transportation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Fuze is a global cloud communications company that provides a unified communications and contact center experience for the enterprise. With Fuze's enterprise-grade and centralized platform, businesses can take advantage of simplified yet flexible communication tools.
Company Email
Contact No.
Company's Address
2 Copley Place, Floor 7
Boston, MA 02116
USA
Fuze Comparisons
Popular Fuze Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
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When you select a app that you are sure will be an actual asset for your team you shouldn’t simply limit yourself to what professionals have to say about it. In many cases individual experience with the app may be different, depending on specific preferences and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for every solution to give you a quick impression of how actual users of Fuze and Bright Pattern evaluate their contact with the solution. Our system is built around complex analysis of product appearances on other websites, social media as well as blogs, so you will receive a full and reliable overview of what other clients think about each app. In this case Fuze got a total satisfaction rating at 98% while for Bright Pattern 96% of users claim they had a positive experience with it.
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