What is better Front or ShoreTel Sky? When choosing the best Communications Software for your firm it is suggested that you compare the characteristics, pricing, and other critical info concerning the product and vendor. Here, you can check the parallels and distinctions between Front (overall score at 8.8 and user satisfaction at 90%) and ShoreTel Sky (overall score at 8.8 and user satisfaction at 98%).
You may also examine their unique details, such as services, plans, costs, conditions, etc. What is more, read the terms closely for information on hidden costs, such as, setup cost, independent customer service, upgrade fees, storage fees, and other similar charges.
In case you you need to quickly find the top Customer Support Software according to our review team we recommend you take a look at the following solutions: Freshdesk Omni, Freshdesk, Zendesk.
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
Every time you select a service that you are sure will be an actual asset for your team you shouldn’t simply pay attention to what experts have to say about it. In many cases individual experience with the service may change, depending on your own goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for every product to give you a quick overview of how real users of Front and ShoreTel Sky estimate their experience with the software. Our system is built around advanced analysis of product appearances on other websites, social media and blogs, so you are going to obtain a complete and reliable landscape of what other users think about every product. In this case Front got a total satisfaction rating at 90% while for ShoreTel Sky 98% of people say they had a positive experience with it.
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