What is better Front or INinbox? It’s easy to our scoring system to provide you with a general idea which Communications Software product is more suitable for your company. For overall product quality, Front received 8.8 points, while INinbox earned 8.0 points. Meanwhile, for user satisfaction, Front scored 90%, while INinbox scored 100%.
Details about their characteristics, tools, supported platforms, customer service, and more are given below to help you get a more precise analysis. Remember to purchase only the features that you need so as not to waste cash for functions that are unnecessary.
Users who want to save some time or want a Customer Support Software recommendation from our experts might want to examine these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at [email protected].
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
INinbox offers two competitively priced packages and a quote-based packaging for businesses with huge email marketing needs. A free edition for users who want to check out the solution first before making an investment.
In the event you continue having second thoughts about which product will perform best for your company it may be a good idea to check out each service’s social metrics. These metrics are frequently an indicator of how popular each service is and how big is its online presence.For instance, if you analyze Front LinkedIn profile you’ll learn that they are followed by 642 people. In case of INinbox the number of followers on their LinkedIn page is 33.
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