Front
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-Channel Messaging
- Live Chat
- Team Collaboration on Customer Messages
- Basic Automation
- CRM Integration
- Analytics
- Advanced Workflows
- Smart Rules
- User & Team Manageemnt
- Onboarding & Solution Design
- Change Management
- Security & Compliance
- Integrations with 3rd-Party Tools
Pricing Info
Pricing Info
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
- Multi-channel messaging (excludes Voice)
- Live chat
- Team collaboration on customer messages
- Calendar and one-click meeting scheduling
- Basic automation
- Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
- Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
- CRM integration
- Analytics
- Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
- Smart Rules
- User and team management
- Onboarding and solution design
- Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Integrations
Integrations
Front integrates with the following business systems and applications:
- Salesforce
- Slack
- Intercom
- HubSpot
- Pipedrive
- AskNicely
- Nicereply
- Asana
- Airtable
- Monday.com
- Clickup
- Delighted
- Outreach
- Office 365
- Drift
- Github
- Gainsight
- Jira
- Gmail
- Google Drive
- Guru
- Aircall
- Census
- Clearbit
- Dropbox
- Facebook Messenger
- Helpdocs
- Shopify
- Twilio SMS
- Make (formerly Integromat)
- Zoho CRM
- Zapier
- Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
Company Email
sales@frontapp.com
Company's Address
Front Comparisons
Popular Front Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Microsoft-Based Application
- Ticket Management in Outlook
- Automatic Ticket Creation
- Email-to-Ticket Conversion
- Automatic Data Transfer
- Ticket Form Fields
- Mailbox Monitoring
- Ticket Views
- Ticket-to-KB Conversion
- KB Article Sharing
- FAQ Answers
- In-Ticket Calling
- Email Notifications
- Automatic Emails
- Excel Reports
- Statistics
Pricing Info
Folder HelpDesk is available in three different types of enterprise pricing plans: Minimum, Medium, and Premium Level: You can buy any of the plans through an annual or monthly subscription.
In addition, as a subscriber, you are given the option to improve Folder HelpDesk by partly sponsoring the development of new features or enhancement of existing features of the standard version of the application, which you think may be useful for you and other organizations. Here are the details:
Minimum Level – $190/organization/month or $2,200/organization/year
- Free support access
- Free application updates
- Folder HelpDesk only
Medium Level – $209/organization/month or $2,469/organization/year
- All features in Minimum Level
- Free registration
- Folder HelpDesk + 2 other Biz Solutions 365 software products
Premium Level – $600/0ganization/month or $7,200/organization/year
- + $2,000 one-time setup fee
- All features in Medium Level
- Folder HelpDesk + all other Biz Solutions 365 software products
- Custom logo
- Custom download
- Custom setup
- Private network deployment
- Source code purchase
- App usage after subscription cancellation
Sponsorhip Offering – by quote
- For active subscribers who want to change and improve the existing features of Folder HelpDesk or add new features to the application
- Biz Solution 365 handles development, produc/feature documentation, and upgrade
- Pay a portion of the development cost
Integrations
Folder HelpDesk integrates with:
- Microsoft Outlook
- Microsoft Exchange
- SQL Server
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
No available info.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Folder HelpDesk is a ticket management system that lets you create, track, and manage support tickets directly in MS Outlook.
Company Email
sales@bizsolutions365.com
Contact No.
Company's Address
365 Software Solutions LLP
(Galaxy Weblinks LTD - parent company)
104, Sai Kripa Colony Vijay Nagar, Near Ips School Indore,
Indore, Madhya Pradesh 452001,
India
Folder HelpDesk Comparisons
Popular Folder HelpDesk Alternatives
It may not always be enough to just compare Front and Folder HelpDesk with one another. Although specific functionalities, pricing plans and user experience are all crucial and should be included when making a final choice, you should also pay attention to the recognition and awards won by every product. Very often a less dominant app may turn out to be a good choice that was a winner of many industry awards such as our Great User Experience Award which proves that despite smaller market popularity it’s a worthy contender to the services that dominate the market.
Page last modified