What is better Front or Bluenose? Getting the suitable Customer Support Software product is as easy as evaluating the solid and weak functionalities and terms offered by Front and Bluenose. Here you can also match their general scores: 8.8 for Front vs. 6.7 for Bluenose. Or you can look at their general user satisfaction rating, 90% for Front vs. 96% for Bluenose.
We suggest that you take some time to review their differences and decide which one is the better choice for your company. Moreover. keep in mind to consider your company’s or industry’s special situation, for example, a multilingual software for a global team or a mobile version to help you work in the field.
Our experts made sure to prepare reviews of all popular Customer Support Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
Bluenose supports integrations with the following business systems and applications:
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Extole, BlueJean, Appcelerator, LiveRamp
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Company Email
info@bluenose.com
Contact No.
Company's Address
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
When you choose a software that you think will work best for your company you shouldn’t just limit yourself to what experts have to say about it. Very often individual experience with the app will vary, depending on your own goals and needs. This is why in our reviews we also give our User Satisfaction Rating for every service to give you a reliable overview of how real users of Front and Bluenose rate their contact with the app. Our system is based on complex analysis of product mentions on other sites, social networks and blogs, so you are going to get a full and credible landscape of what other customers think about each product. In this case Front has a total satisfaction rating at 90% while for Bluenose 96% of people claim they had an enjoyable experience with it.
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