Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Kanban (agile pm)
- Gantt (traditional pm)
- Hybrid pm (agile and traditional)
- Resource pools
- Groupings
- Styles
- Mind maps
- Utilization
- Activities and Milestones
- Time Planning
- Cost Management
- Library
- Net Plan
- Mind Map
- Organizational Chart
- Resource and Personnel Management
- Assignments
- Modular Structure Reporting
- Assorted Charts
- Attachments
Pricing Info
Merlin Project 5 subscriptions:
USD 149 (149 EUR) / year & user
- Regular price. Modify your subscription dynamically to match your team size.
- If you work in larger teams, volume discounts are offered.
USD 99 (99 EUR) / year & user
- Offer for Merlin Project 4 users
- Special price available for those who subscribe before December 31, 2018.
Integrations
Merlin Project works perfectly with other applications. Regardless of where your data comes from, Merlin Project will import it completely. In fact, Merlin Project can also export data to many other file formats and applications as well. Here is a summary of integrations with other applications and technologies, and how Merlin Project works with them.
- Apple Calendar
- Apple Contacts
- Apple Reminders
- iCloud, Dropbox & others
- Filesharing
- MS Excel
- MS Project MPP and XML Import/ XML Export
- CSV (MS Excel, Numbers and other, supports encoding settings)
- XML (all Merlin Project fields)
- NovaMind 4 & NovaMind 5
- FreeMind
- MindManager
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Merlin Project is the leading project management software for the Mac, and is used by many tens of thousands of happy customers across all industries.
Company Email
Contact No.
Company's Address
ProjectWizards GmbH
Lichtenrader Strasse 11
49324 Melle
Germany
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Both Freshservice and Merlin Project were tested by a panel of reliable B2B experts who carried out a thorough study of all crucial elements of every software. Their final rating was calculated by means of unique SmartScore model which provides a separate partial score to every component such as: main functionalities, customer support, mobile support, security, user satisfaction as well as reviews in other media. We realize useful features are not the only thing essential to a business so we do our best to pay attention to all aspects of a product prior to calculating its final rating.
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