Compare HyperSwiss vs. Freshservice

Purchasing the appropriate Project Management Software product is as simple as contrasting the strong and weaker features and terms offered by Freshservice and HyperSwiss. Here you can also match their overall scores: 9.4 for Freshservice vs. 8.0 for HyperSwiss. Or you can check their general user satisfaction rating, 97% for Freshservice vs. N/A% for HyperSwiss. We suggest that you spend some time to analyze their differences and determine which one is the better alternative for your organization. What’s more bear in mind to consider your company’s or industry’s special situation, for instance, a multilingual solution for a global team or a mobile app to help you work away from your office. In case you you would like to quickly identify the optimal IT Service Management Software according to our experts we recommend you examine one of these solutions: Zendesk, Samanage, Freshservice.
Product

HyperSwiss

VS

Freshservice

VS

HyperSwiss screenshot Freshservice screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

9.4 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

97% ?

Pricing

Pricing

$9

free

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Free | Annual Subscription
Full Review

Full Review

Overview

Overview

HyperSwiss is a project management platform that is built around Kanban boards, greatly reducing your reliance on endless streams of emails, phone calls, and meetings.
Freshservice is the winner of our Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organizations.
Quick Links
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Pricing Plans

Pricing Plans

HyperSwiss offers both a monthly and an annual enterprise pricing subscription. Give the details a look, and select the ideal option for your business:

Monthly – $9/user/month

  • Unlimited Projects
  • Unlimited Users
  • 24/7 Hyper Support
  • Kanban Board, Calendar and List Views
  • Calendar Syncing
  • Private and Team Projects
  • Project Analytics
  • Project Permissions
  • Two-Factor Authentication

Yearly – $99/user/year

  • All Features

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog
Support Types

Support Types

Ticket
Phone Live Support
Ticket Training
Business Size

Business Size

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Details

Pricing Details

Learn more about HyperSwiss pricing Learn more about Freshservice pricing
Integrations

Integrations

HyperSwiss integrates with the following business systems and applications:

  • Amazon S3 Storage
  • iCalendar
  • GitHub
  • Google Authentication
  • HipChat
  • Jabber
  • MailGun
  • RocketChat
  • Slack

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky
Company's Address

Company's Address

Margarethenstrasse 87,
4053 Basel
Switzerland
311 California St.
San Francisco, CA, 94104
USA
Features

Features

HyperSwiss FEATURES

  • Real-Time Overview
  • Collaboration Tools
  • Customizable Kanban Board
  • Private and Shared Projects
  • Unlimited Projects and Tasks
  • Scalability

Freshservice FEATURES

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics
Contact No.

Contact No.

+1-866-832 3090
Vendor Email

Vendor Email

contact@hyper38.com support@freshservice.com
Available Languages

Available Languages

English English
Popular Clients

Popular Clients

American National Bank, Battery Giant, Rubik
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QUICK LINKS

QUICK LINKS

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The software compared on this page are merely a small sample of our complete Project Management Software category and you should remember that there might be more reliable services available. If you want to make sure you make the best possible choice for your team we definitely suggest that you test more apps first. You can also consider to consult our top 10 Project Management Software list to learn which services are at the moment the highest-rated ones and dominate the market.