Compare HyperSwiss vs. Freshservice

Getting the ideal Project Management Software for your business is vital to boosting your company’s effectiveness. In our platform, it's easy to compare different solutions to see which one is the appropriate software for your needs. Here you can match Freshservice vs. HyperSwiss and check their overall scores (9.4 vs. 8.0, respectively) and user satisfaction rating (97% vs. N/A%, respectively). Additionally, you can look at the specifics of rates, conditions, plans, capabilities, tools, and more, and find out which software offers more benefits for your business. As a rule of thumb, choose the software which helps you to scale the features and subscription plan to address your sales growth or lack of it. We know that not all businesses have the time to examine a wide range of different services, so we created a list of recommendations that you may find useful. Our top choices for the IT Service Management Software category are: Freshservice, Samanage, Zendesk.





HyperSwiss screenshot Freshservice screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

9.4 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

97% ?





Price Scheme

Price Scheme

Monthly payment | Annual Subscription Free | Annual Subscription
Complete Review

Complete Review

Product Info

Product Info

HyperSwiss is a project management platform that is built around Kanban boards, greatly reducing your reliance on endless streams of emails, phone calls, and meetings.
Freshservice is the winner of our Best Customer Service Software Award for 2016. It allows IT admins to effectively track and manage the assets owned by their organizations.
Easy Links
Company's Address

Company's Address

Margarethenstrasse 87,
4053 Basel
311 California St.
San Francisco, CA, 94104
Available Integrations

Available Integrations

HyperSwiss integrates with the following business systems and applications:

  • Amazon S3 Storage
  • iCalendar
  • GitHub
  • Google Authentication
  • HipChat
  • Jabber
  • MailGun
  • RocketChat
  • Slack

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky
Pricing Details

Pricing Details

Learn more about HyperSwiss pricing Learn more about Freshservice pricing
Company Email

Company Email
Available Devices

Available Devices

Support Types

Support Types

Phone Live Support
Ticket Training
Popular Customers

Popular Customers

American National Bank, Battery Giant, Rubik
List of Features

List of Features


  • Real-Time Overview
  • Collaboration Tools
  • Customizable Kanban Board
  • Private and Shared Projects
  • Unlimited Projects and Tasks
  • Scalability

Freshservice FEATURES

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics
Company Size

Company Size

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Contact No.

Contact No.

+1-866-832 3090


USA, UK, Canada, International USA, UK, Canada, International, China, Germany, India, Japan
Pricing Plans

Pricing Plans

HyperSwiss offers both a monthly and an annual enterprise pricing subscription. Give the details a look, and select the ideal option for your business:

Monthly – $9/user/month

  • Unlimited Projects
  • Unlimited Users
  • 24/7 Hyper Support
  • Kanban Board, Calendar and List Views
  • Calendar Syncing
  • Private and Team Projects
  • Project Analytics
  • Project Permissions
  • Two-Factor Authentication

Yearly – $99/user/year

  • All Features

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog
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Popular Alternatives

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It may not always be enough to just compare Freshservice and HyperSwiss with each other. Even though reliable features, cost and user reviews are all crucial and should be included when making a final choice, you should also check out the recognition and awards merited by each app. Frequently a less known solution may turn out to be a great choice that was distinguished with B2B awards such as our Great User Experience Award which reveals that despite lesser market popularity it’s a worthy rival to the products that dominate the market.