Freshservice
vsFreshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited eSignature requests
- Live forms
- Export or download signed documents
- Fill address book and contacts
- Unlimited uploads and smart document filling
- Apps for iOS, Android, Windows, and MacOS
- Create and send reusable templates
- Conditional fields and automation
- Real-time audit trail and logs
- 256-Bit encryption and security
- Team account and workflows
- Template funnels & conversion analytics
- Developer API & Zapier (6000+ apps)
Pricing Info
Fill offers a free plan and various paid pricing plans for different sets of users. Here are the details:
Free – $0.00/month
- Unlimited uploads and smart document filling
- Unlimited eSignature requests
Basic (for personal use) – $9.99/month or $8.33/month billed annually
- Unlimited uploads and smart document filling
- Export or download signed documents
- Unlimited eSignature requests
- Apps for iOS, Android, Windows, and MacOS
- Real-time audit trail and logs
Plus (for small business use) – $19.99/month or $16.67/month billed annually
- Everything in Basic plan
- Template funnels and conversion analytics
- Create and send reusable templates
Pro (for corporate use) – $29.99/month or $24.99/month billed annually
- Everything in Plus plan
- Team account and workflows
- Fill address book and contacts
- Conditional fields and automation
- 256-bit encryption and security
- Create and publish live forms
- Developer API & Zapier (6,000+ apps)
Integrations
Fill supports integrations with the following third-party applications:
- Google Drive
- Gmail
- Dropbox
- Google Workspace
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coptura, Macros Corp, Cioa
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An all-in-one contract management software that helps individuals and businesses create, send, and track documents online. Fill lets you import documents or use built-in templates, customize fields, assign signers, and set up automation to streamline workflows.
Company Email
Company's Address
71-75, Shelton Street
Covent Garden, London
United Kingdom
Fill Comparisons
Popular Fill Alternatives
In case you are still having doubts about which service will be best in your case it might be a sound idea to check out each service’s social metrics. Such metrics are frequently a sign of how popular a given app is and how wide is its online presence. For example Freshservice Twitter account has currently 1113 followers. At the same time Fill Twitter is followed by 0 users.
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