Hotjar
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Behavioral segmentation
- Basic segmentation
- Tasks and appointments tracking
- Advanced CRM customization
- Drag and Drop Marketing Journey builder
- A/B Testing
- Heatmap
- Freddy AI Insights
- Session Replay
- Form Analysis
- Funnel Analysis
- Marketing analytics
- Event tracking
- Contact and account management
- Email marketing campaign management
- Notification center
- Data administration
- Chat management
- Messaging app integration
- Website integration
- Data security management
- Conversion rate optimization
- Landing page builder
Pricing Info
Pricing Info
Freshmarketer offers four pricing tiers that are billed either monthly or annually. The number of users for the plans is based on the number of “marketing contacts” and not per user.
Free Plan
- Up to 100 base contacts
- Marketing Activities: Tasks, Appointments, and Notes
- Contact Management
- CRM Customization: Rename modules, Search
- Email Marketing Campaigns
- Data Administration
- 24/5 support
- Mobile App for Android and iOS
Growth Plan – $19/user/month (Billed Annually) or $23/user/month (Billed Monthly)
- Everything in the Free plan
- Up to 2,000 base contacts
- Basic Segmentation
- Custom Fields
- Merge/Clone Records
- Drag-and-drop Email Editor
- Custom Domains
- Marketing Journey Builder
- Notifications (In-app, email, mobile phone, desktop)
- AI insights
Pro Plan – $89.40 $149/user/month (Billed Annually) or $107.40 $179/user/month (Billed Monthly)
- Everything in the Growth plan
- Up to 5,000 base contacts
- Behavioral Segmentation
- Advanced CRM Customization
- Time-zone based delivery of emails
- IntelliAssign – Round robin method to transfer incoming chat queries to agent
- Custom Roles for Access Rights
Enterprise Plan – $179.40 $299/user/month (Billed Annually) or $215.40 $359/user/month (Billed Monthly)
- Everything in the Growth plan
- Up to 10,000 base contacts
- Sales and Marketing Home Dashboard
- Auto-profile Enrichment
- Transactional Emails
- Field-level Permissions
- Advanced Metrics
- Dedicated Account Manager
Freshmarketer is currently offering a 40% discount on the Pro and Enterprise plans. The discount covers the first 12 months of renewal. Customers will also receive complimentary onboarding services valued at $1000. The offer is valid until February 29, 2024. The discount is applicable for customers who sign up during the specified holiday promotion period and from the holiday landing page.
Integrations
Integrations
Freshmarketer users can leverage its app marketplace and its API capabilities to integrate with a number of applications. Some examples of apps it can connect with are:
- Website Integration
- SMS Integration
- Facebook Messenger
- Apple Business Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sears, Saraiva, Mindable
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
All-in-one conversion rate optimization (CRO) suite designed to help marketing teams deliver more personalized customer experiences at every touchpoint across their lifecycle. With powerful campaigns analytics in Freshmarketer, users gain insights on opens, clicks, and responses to improve engagement and generate quality leads for sales teams.
Company Email
support@freshmarketer.com
Contact No.
Company's Address
San Francisco, USA
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
Freshmarketer Comparisons
Popular Freshmarketer Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-device support (desktop, smartphone, tablet)
- User testing recruitment
- Sites and organization settings
- Feedback polls
- Behavior logic
- Tracking code
- Visitor recordings
- Visitor targeting
- CSV or XLSX format for exported responses
- Conversion funnels
- Heatmaps and Recordings sharing
- Sentiment monitoring
- Customizable widgets
- Form analysis
- Support for over 40 languages
- One script implementation
- Billing
- Site drop-offs view
- One-on-one testing
- Replay visitor sessions
- Incident reports
- Submission stats
- Surveys
- NPS (Net Promoter Score)
- User actions view
- User behavior visualization
- Cross-device surveys
- Time- or event-based questions
- IPs blocking
- Multiple question types
- Recording filtering
- Form and field engagement visualization
- Survey editor
- Heatmaps
- Instant visual feedback
Pricing Info
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
- 2,000 page views per day data collection
- Unlimited users
- Limited reports
- Store data for 365 days
PLUS – $29/month
- 10,000 page views per day data collection
- All features of the BASIC plan
- 30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
- Up to 20,000 pages views per day – $89/month
- Up to 50,000 pages views per day – $189/month
- Up to 120,000 page views per day – $289/month
- Up to 400,000 page views per day – $589/month
Inclusions:
- All features of Professional PLUS plan
- No Hotjar branding
- Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
- Central account with unlimited sites for clients
- Volume pricing discount
- Use own logo for Hotjar interface rebranding
- Client users invitation for accessing and managing their data
Integrations
Hotjar has seamless integrations with the following apps:
- Hubspot
- Segment
- Omniconvert
- Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
- PrestaShop
- Instapage
- LightCMS
- Squarespace
- Unbounce
- Drupal
- Google Tag Manager
- HubSpot
- Shopify
- Magento
- Weebly
- WordPress
- Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
Hotjar Comparisons
Popular Hotjar Alternatives
If you compare different Conversion Rate Optimization Software software you shouldn’t just look at their list of features and offered pricing plans. Pay attention to the fact that the product must be matching your requirements and business so the more flexible their offer the better. Check what systems are supported by Freshmarketer and Hotjar and be certain you will get mobile support for whichever devices you work on in your company. You should also learn which languages and countries are supported, as this could be a key element for many companies.
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