Freshdesk Messaging
NOAWARDS
YET
Pricing:
Starting from $15
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Single & Multiple Response
- Open-ended Questions
- Weighted Average
- Live Crossing
- Ranked Questions
- Instant New Questions
- Question & Answer Module
- Audience Nicknames
- Anonymous Voting
- Secure Voting
- Personal Access Code
- Live Graph
- Keyboard Controls
- Quiz
- Branded Interface
- Smartphone Voting
- Historic Overview of Events
- Custom Voting URL
Pricing Info
VoxVote has three options for enterprise pricing plus a custom and a free plan. There is also an educational offer available to teachers.
Free – $0
- 5 Free Events
- 10 Questions per Event
- Unlimited Users
- Live Results
- Single Response
- Multiple Choice
- Open Answers & Word Cloud
- Weighted Average
- Ranked Questions
- Live Crosstab
- Quiz
- Voting Summary
- Public Results
- Email Support
Bronze – €99/one-time payment
- All Free Features
- 3 Extra Events
- Unlimited Questions per Event
- Slides
- Question Images
- Audience Questions & Moderation
- Branding
- Private Results
- Data Export to Excel
- Phone Support
Silver – €199/one-time payment
- All Bronze Features
- 15 Extra Events
Gold – €599/one-time payment
- All Bronze Features
- 75 Extra Events
Custom – request pricing information
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nike, University of California Berkeley, Boskalis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A simple and user-friendly voting solution with a host of interactive features.
Company Email
Contact No.
Company's Address
VoxVote
Mauritssingel 6
4811 CP Breda
The Netherlands
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All the data, information and statistics that we shared in this analysis were collected from official company sites, advertising materials available online, real-life experience from real customers as well as our personal everyday use of each app by a professional reviewer. We pay a lot of attention to extensively test each service, therefore we not only examine it ourselves, but we also correlate our observations with experiences of other members from the SaaS community.
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