Freshdesk Messaging
NOAWARDS
YET
Pricing:
Starting from $15
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
Freshdesk Messaging Comparisons
Popular Freshdesk Messaging Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Pricing Info
Digimiles offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Digimiles Promotional SMS Pricing
- 5,000 SMS – ₹1,250
- 10,000 SMS – ₹2,000
- 50,000 SMS – ₹6,500
- 1 Lac SMS – ₹12,500
All Promotional SMS Options carry the following features:
- NON-DND Delivery
- Free Setup
- 9AM to 9PM
- Instant Activation
- Lifetime Validity
Digimiles Transactional SMS Pricing
- 5,000 SMS – ₹1,250
- 10,000 SMS – ₹2,000
- 50,000 SMS – ₹7,000
- 1 Lac SMS – ₹13,000
All Promotional SMS Options carry the following features:
- DND & NON-DND
- 24×7 Timings
- Sender ID
- High Priority Routes
- Lifetime Validity
OTP SMS Pricing
- 2,000 SMS – ₹700
- 2,500 SMS – ₹2,500
- 50,000 SMS – ₹7,500
- 1 Lac SMS – ₹14,000
All OTP (One Time Password) SMS Options carry the following features:
- DND & NON-DND
- 24×7 Timing
- Sender ID
- High Priority Route
- Retry option
- Lifetime Validity
Integrations
Digimiles integrates with any software platform that runs on C, C++, C#, Java, Php, Dotnet, Wordpress, Pythn, VB.Net, Magento and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vijaya Bank, Indian Premiere League, Deccan Herald
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A bulk SMS services platform that offers businesses and individuals affordable bulk messaging packages for various purposes, including sales, marketing, and client communication.
Company Email
Contact No.
Company's Address
Digimiles
#39, Srisai Plaza, 2nd Floor, 7th Cross, 24th Main
JP Nagar 2nd Phase, Bengaluru-560078.
Digimiles Comparisons
Popular Digimiles Alternatives
Almost as crucial as functionalities and customer support quality are pricing options made available by Freshdesk Messaging and Digimiles. Although cost should not be a deciding aspect it’s without a doubt an important thing to think about. You should try to find a flexible pricing package that can be adjusted to your business size and easily scaled up every time your business grows. Be sure that you don’t opt for plans that include additional features that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can frequently count on discounts. You should also check out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to pay any money and gives you a practical overview of what it feels like to work with Freshdesk Messaging and Digimiles.
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