What is better Freshdesk Messaging or BotStar? Purchasing the proper Customer Support Software product is as simple as contrasting the solid and poor functionalities and terms offered by Freshdesk Messaging and BotStar. Here you can also match their all round scores: 9.2 for Freshdesk Messaging vs. 8.0 for BotStar. Or you can check their general user satisfaction rating, 96% for Freshdesk Messaging vs. 100% for BotStar.
We suggest that you put some effort and examine their specific functions and determine which one is the better option for your company. Likewise, don’t forget to take into account your company’s or industry’s special circumstances, for instance, a multilingual software for a global company or a mobile version to help you work on the go.
As of now, the best products in our Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
BotStar integrates with the following business systems and applications:
MailChimp
Zapier
Google Drive
HubSpot
Zendesk
PipeDrive
Copper
Google Sheets
Gmail
Twitter
Integromat
Wit.ai
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A chatbot communication software that enables companies and organizations to create, deploy, and manage highly intelligent chatbots to engage website visitors, improve interaction, and drive conversion.
Almost as essential as features and client support level are pricing plans given by Freshdesk Messaging and BotStar. While cost should not be the only aspect it’s without a doubt a key thing to consider. You should try to find a flexible pricing package that can be adjusted to your team size and easily scaled up when your company grows. Make sure you don’t choose packages that have extra functionalities that you won’t find a use for and always make an effort to contact with the vendor directly as enterprises can often count on special pricing. You should also try out a free trial or demo of each app to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to invest any money and provides you with a reliable overview of what it feels like to work with Freshdesk Messaging and BotStar.
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