Axon Virtual PBX
NOAWARDS
YET
Pricing:
Starting from $15
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
support@freshworks.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Standard PBX Features
- Manage Telephone Calls within a Business
- Supports up to 64 Telephone Lines and Unlimited Extensions
- Predictive Dialing
- Launch Outbound Calling Campaigns Automatically
- Digital Call Routing Over a Computer Network
- Basic On-Hold Music
- Supports Video for Express Talk Softphone or IP Video Phones
- A Voicemail Box for Every Extension
- Easy Web-Like Control Panel that can be Accessed Remotely
Pricing Info
Alongside its free edition, Axon Virtual PBX offers two SMB and enterprise plans for all users to choose from. The plans can be availed through one-time licensing, and the pricing of the plans varies depending on the edition/version you’re going to purchase. The PBX software is available in three editions, namely Axon VoIP PBX Basic Edition, Axon VoIP PBX Business Edition, and Axon VoIP PBX Enterprise Edition.
In addition, you can buy a bundled package which gives the opportunity to combine the software with the other telephony software applications from NCH Software. Here are the details:
Axon VoIP PBX Basic Edition
- Free
Axon VoIP PBX Business Edition
- $139.00
- Lifetime License
- Fully featured PBX server without restrictions
Axon VoIP PBX Enterprise Edition
- $259.00
- Lifetime License
- Up to 20 extensions and 3 external lines
Add Bundle Software To Save More
Express Talk Corporate Edition – $39.99
VRS Recording System Professional (1-7 Channels) – $570.49
IVM Telephone Attendant Professional – $315.50
MS On-Hold Professional – $225.50
Quorum Phone Conference Server Professional License – $69.50
Integrations
Axon Virtual PBX supports integration with the following telephony software applications from NCH Software:
- IVM Call Attendant
- VRS Call Recording System
- IMS On-Hold Messages Player
- Dial Dictate Phone-In Dictation Server
- Quorum Call Conferencing Server
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Maria Julia Ramirez Ramos, Callcentric, Inc., Oscar IT Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A complete and scalable PBX software application that allows call center agents and business professionals to automatically launch outbound dialing and calling campaigns, play professional and on-hold music and messages, make video calls on softphones, intelligently route calls, and access dedicated voicemail inboxes.
Company Email
Contact No.
Company's Address
NCH Software, Inc.
6120 Greenwood Plaza Blvd
Greenwood Village CO, 80111
USA
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Almost as crucial as useful features and client support quality are pricing plans provided by Freshdesk Messaging and Axon Virtual PBX. Although price should not be a deciding aspect it’s without a doubt an important thing to consider. You should count on a flexible pricing package that can be matched with your company size and easily scaled up when your team develops. Make sure you don’t pick plans that include extra features that you won’t find useful and always make an effort to get in touch with the vendor directly because big companies can usually count on more affordable prices. You should also give a chance to a free trial or demo of every product to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to pay any money and offers a solid overview of what it’s like to work with Freshdesk Messaging and Axon Virtual PBX.
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