Freshdesk Messaging
NOAWARDS
YET
Pricing:
Starting from $15
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
Freshdesk Messaging Comparisons
Popular Freshdesk Messaging Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Transactional Email Delivery
- API Integration
- Email Delivery Insight
- Reporting
- Inbound Email Processing
- Security
- Aritic Mail API
Pricing Info
Aritic Mail offers several enterprise pricing plans for users to choose from, depending on the number of emails. Here are the details:
- 10,000 Emails – Free
- 25,000 Emails – $29/month
- 50,000 Emails – $59/month
- 100,000 Emails – $99/month
- 250,000 Emails – $249/month
- 500,000 Emails – $369/month
- 1 Million Emails – $729/month
- High Volume – Contact Sales
Dedicated IP is also available at a price of $25/month.
Integrations
Aritic Mail integrates with the following business systems and applications:
- Zend
- Symfony
- Ruby on Rails
- Laravel
- Codeigniter
- sugarCRM
- Zendesk
- Outlook
- Microsoft Exchange server
- Exim4
- Sendmail
- Postfix
- SSMTP
- Microsoft IIS
- Apple Mail
- Outlook
- phpBB
- MODX
- Magento
- Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Citrix, Pearson, Comcast
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Aritic Mail Deliver helps users send emails on time to the public & business mailbox of the recipients. Monitor email sending reputation of the organization through real-time domain & IP monitoring.
Company Email
Contact No.
Company's Address
Dataaegis, Inc.,
340 S Lemon Ave # 9009
Walnut, CA 91789
USA
Aritic Mail Comparisons
Popular Aritic Mail Alternatives
It may not always be enough to just compare Freshdesk Messaging and Aritic Mail against each other. While specific features, pricing plans and customer experience are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards merited by every app. Very often a less known service may turn out to be a good choice that was distinguished with B2B awards such as our Supreme Software Award which reveals that regardless of limited market presence it’s a significant rival to the solutions that rule the market.
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