Freshdesk Messaging
NOAWARDS
YET
Pricing:
Starting from $15
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
Freshdesk Messaging Comparisons
Popular Freshdesk Messaging Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Task Manager
- Time Tracker
- LMS
- Org Chart
- HR Database
- Leave Management
- Internal Network
- Onboarding/Offboarding
- Knowledge Base
- Employee Feedback
- Asset Management
- Internal Social Network
- Data Management
- Cloud Storage
- In-built Analytics
- Surveys
Pricing Info
Amploo offers a free plan and three paid pricing plans that are billed monthly. All plans have a 30-day free trial, which can be accessed without a credit card. Here is an overview:
Free – $0/user/month
- Up to five employees
- One workspace, office, and team
- Up to ten bases in each workspace
- Up to 10 projects with 100 tasks per project
- File uploads of up to 5MB and 500MB storage space
Starter- $4/user/month
- Up to 30 employees
- Ten workspaces (with five private workspaces), one office, and five teams
- Up to 50 projects with unlimited tasks
- Up to 20 surveys
- 10GB storage space
Business – $6/user/month
- Everything in the Starter plan
- Up to 100 employees
- 50 workspaces (with 25 private workspaces), three offices, and 20 teams
- Up to 150 surveys
- 50GB storage space
Unlimited – $9/user/month
- Everything in the Business plan
- Unlimited employees
- Unlimited workspaces (public and private), offices, and teams
- Unlimited projects, tasks, and surveys
- 100GB storage space
Integrations
Amploo is designed as an all-in-one platform so that users no longer require additional software integrations. However, to ensure a smooth transition for new users, Amploo supports data migration for the following platforms:
- Trello
- Asana
- ClickUp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Atompark Software, BSG, Dream Island Development
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Amploo’s task management module centralizes and organizes project tasks, enabling teams to stay on track and meet deadlines. Key features include visual task tracking, customizable workflows, and real-time progress updates to ensure seamless collaboration across departments.
Company Email
Contact No.
Company's Address
2261 Market Street STE #86141
San Francisco, CA 94114
United States
Amploo Comparisons
Popular Amploo Alternatives
If you continue having second thoughts about which app will work best for your company it might be a sound idea to take a look at each service’s social metrics. Such metrics are frequently a sign of how popular each solution is and how large is its online presence. For example Freshdesk Messaging Twitter profile has currently 10854 followers. At the same time Amploo Twitter is followed by 0 people.
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