Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
support@freshchat.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
Freshchat Comparisons
Popular Freshchat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Capture and share images and videos
- Video workflows
- Annotated screenshots
- Drag-and-drop interface
- Secure sharing
- Access control
- View count
- Analytics and insights
- Visual search
- White label for clients
- Team management
- Custom branding
- Analytics
- Enterprise security
- Shared custom domain
- Event tracking
- Self-destruction
- Powerful screen capture solution
- Integrations with leading productivity apps (JIRA, Trello, Slack, Zendesk, and more)
- CloudApp Snipping Tool
- GIF creator feature
- HD screen and video recordings
- Annotated screenshots for faster feedback
Pricing Info
CloudApp offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Free Plan
- Individual user
- Screenshot, annotate, record video and GIFs, share
Pro Plan – $9/month ($8/mo when billed annually)
- Individual user
- Customize and secure your content
Team – $10/month/user ($9/mo/user when billed annually)
- Minimum 2 users
- Manage content collections, add company branding
Business – $19/month/user ($17/mo/user when billed annually)
- Minimum 3 users
- Advanced security & features for larger teams
Integrations
CloudApp integrates with the following business systems and applications:
- Zendesk
- Jira
- Trello
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Adobe, The New York Times
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Innovative software for capturing and sharing GIFs, images, videos and annotated screenshots to explain the product features in significantly less time.
Company Email
support@getcloudapp.com
Contact No.
Company's Address
548 Market St. #35577
San Francisco, CA 94104
USA
CloudApp Comparisons
Popular CloudApp Alternatives
If you continue having second thoughts about which app will be best in your case it might be a good idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular a given app is and how wide is its online presence.For example, if you check Freshchat LinkedIn page you’ll see that they are followed by 23516 users. In case of CloudApp the number of followers on their LinkedIn page is 157.
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