What is better Firmao CRM or JivoChat? Different companies require different types of CRM Software. To learn which service meets your needs, consider reviewing various alternatives feature by feature an taking into consideration their conditions and costs. Furthermore, you will get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: Firmao CRM (8.5) vs. JivoChat (7.8) for all round quality and functionality; Firmao CRM (85%) vs. JivoChat (100%) for user satisfaction rating. Analyze their strong and weaker points and find out which software is a better choice for your company. An effective, simple tip is to note down the strengths and weaknesses of both solutions next to each other and check which solution has more benefits.
Currently, the leading solutions in our CRM Software category are: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Firmao CRM offers three pricing tiers, with monthly or annual payment options. A free trial plan is available for those who want to learn more about its features. Meanwhile, users can opt to get customized add-ons for an additional fee. Explore the editions and their features below to determine the best fit for your budget and needs.
Standard – €16/user/month
CRM – Customer Relationship Management
E-mail integration
VAT invoices, bills, and receipts
Timesheeting, calendar, and projects
Reports, charts
Quotes and orders
Cloud storage – 2GB per license
Android and iOS mobile apps
Deadline reminders
Integration with automatic payments
Free technical support 8 AM to 4 PM Monday-Friday (email)
Professional – €30/user/month
Everything in Standard +
Defining custom fields for your data
Chat, Live chat, and Callback
Editable templates of invoices, quotes, and agreements
E-mail templates and an autoresponder
Cloud storage – 10GB per license
VoIP integration
Automatic cyclical invoice generation
Price groups and individual prices
Deals
OCR – invoice handling automation
Gantt, Kanban diagrams
Sales plan
Enterprise – €56/user/month
Everything in Professional +
Customizations (paid extra)
Google, Outlook Calendar integration
E-mail and phone surveys
SMS service integration
E-commerce platforms integrations
Courier systems integrations
Maps Integration
Document and tasks workflow
ERP – production
Zapier integration
Customer panel
Automations, Processes
Data analysis
Free technical support 8 AM to 4 PM Monday-Friday (email, phone), 24h/365 (email)
Firmao CRM supports over 1000 integrations across various categories including e-commerce, communication, accounting, marketing automation, Google payment, transport, and calendar. Among the apps it can integrate with are:
Zapier
VoIP
Shopper
Salesmanago
Zoom
Stripe
Paycove
SMS API
Mailchimp
Way2Send
Przelewyy24
Globkurier
Furgonetka
Kalendarz Google
LiveAgent
BaseLinker
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ECO Instal, MP&M, Scorise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Firmao CRM is an online CRM software with integrated marketing, customer service, and VoIP solutions on one platform for personalized experiences.
JivoChat integrates with the following systems and applications:
Google Analytics
Shopify
Joomla
WordPress
Magento
amoCRM
Ecwid
Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
Both Firmao CRM and JivoChat were evaluated by a team of independent SaaS experts who conducted a full analysis of all core aspects of each software. Their total rating was prepared with unique SmartScore algorithm which provides an individual partial score to every component like: main functionalities, client support, mobile support, security, user satisfaction and market presence. We are aware that useful features are not the only thing crucial to a business so we make an effort to pay attention to all sides of a product prior to giving it a final rating.
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