What is better Firmao CRM or CustomerGauge? If you’re experiencing a tough time picking the right CRM Software product for your company, it’s a good idea to compare and contrast the available software and discover which tool offers more benefits. For example, here you can assess Firmao CRM (overall score: 8.5; user rating: 85%) vs. CustomerGauge (overall score: 8.0; user rating: N/A%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current budget. Using a clear table to evaluate their features will significantly increase the likelihood of getting the appropriate product for your company. Look closely at other factors of the software such as ease-of-use, adaptability, scalability, and pricing options.
If you need to quickly decide on the top CRM Software according to our experts we recommend you check out one of these solutions: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Firmao CRM offers three pricing tiers, with monthly or annual payment options. A free trial plan is available for those who want to learn more about its features. Meanwhile, users can opt to get customized add-ons for an additional fee. Explore the editions and their features below to determine the best fit for your budget and needs.
Standard – €16/user/month
CRM – Customer Relationship Management
E-mail integration
VAT invoices, bills, and receipts
Timesheeting, calendar, and projects
Reports, charts
Quotes and orders
Cloud storage – 2GB per license
Android and iOS mobile apps
Deadline reminders
Integration with automatic payments
Free technical support 8 AM to 4 PM Monday-Friday (email)
Professional – €30/user/month
Everything in Standard +
Defining custom fields for your data
Chat, Live chat, and Callback
Editable templates of invoices, quotes, and agreements
E-mail templates and an autoresponder
Cloud storage – 10GB per license
VoIP integration
Automatic cyclical invoice generation
Price groups and individual prices
Deals
OCR – invoice handling automation
Gantt, Kanban diagrams
Sales plan
Enterprise – €56/user/month
Everything in Professional +
Customizations (paid extra)
Google, Outlook Calendar integration
E-mail and phone surveys
SMS service integration
E-commerce platforms integrations
Courier systems integrations
Maps Integration
Document and tasks workflow
ERP – production
Zapier integration
Customer panel
Automations, Processes
Data analysis
Free technical support 8 AM to 4 PM Monday-Friday (email, phone), 24h/365 (email)
Firmao CRM supports over 1000 integrations across various categories including e-commerce, communication, accounting, marketing automation, Google payment, transport, and calendar. Among the apps it can integrate with are:
Zapier
VoIP
Shopper
Salesmanago
Zoom
Stripe
Paycove
SMS API
Mailchimp
Way2Send
Przelewyy24
Globkurier
Furgonetka
Kalendarz Google
LiveAgent
BaseLinker
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ECO Instal, MP&M, Scorise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Firmao CRM is an online CRM software with integrated marketing, customer service, and VoIP solutions on one platform for personalized experiences.
CustomerGauge’s SMB and enterprise pricing information is available only upon request. Visit their official website to compare plans and demand quotes, and ask for more payment details. A free demo is also available to test the features in advance.
No CRM Software will be perfect enough to cover all the requirements of a specific team. While main features of Firmao CRM and CustomerGauge are important you should also carefully examine the integrations supported by a given product. In many cases you will already be making use of some other B2B software in your company and it’s much better to choose services that integrate well with one another. With that approach you will be able to be certain of a reliable transfer of information between your teams and apps, which can significantly reduce time devoted to migrating between one app and the next.
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