What is better Firmao CRM or CiviCRM? You have so many CRM Software options in today’s state of that industry that selecting the best product may be difficult. On our comparison page, it is simple to review the features, pricing conditions, available plans, and more details of Firmao CRM and CiviCRM.
It’s also possible to compare their score (8.5 for Firmao CRM vs. 7.0 for CiviCRM) and user satisfaction level (85% for Firmao CRM vs. 100% for CiviCRM). The scores and ratings provide you with a general idea how both of these software products perform. In addition, find out if the application can integrate with existing business apps to guarantee greater productivity.
Our team put a lot of effort to review all popular CRM Software services offered out there, but among all the ones we reviewed these three deserved our special attention: Salesforce CRM, HubSpot Smart CRM, Freshsales.
Firmao CRM offers three pricing tiers, with monthly or annual payment options. A free trial plan is available for those who want to learn more about its features. Meanwhile, users can opt to get customized add-ons for an additional fee. Explore the editions and their features below to determine the best fit for your budget and needs.
Standard – €16/user/month
CRM – Customer Relationship Management
E-mail integration
VAT invoices, bills, and receipts
Timesheeting, calendar, and projects
Reports, charts
Quotes and orders
Cloud storage – 2GB per license
Android and iOS mobile apps
Deadline reminders
Integration with automatic payments
Free technical support 8 AM to 4 PM Monday-Friday (email)
Professional – €30/user/month
Everything in Standard +
Defining custom fields for your data
Chat, Live chat, and Callback
Editable templates of invoices, quotes, and agreements
E-mail templates and an autoresponder
Cloud storage – 10GB per license
VoIP integration
Automatic cyclical invoice generation
Price groups and individual prices
Deals
OCR – invoice handling automation
Gantt, Kanban diagrams
Sales plan
Enterprise – €56/user/month
Everything in Professional +
Customizations (paid extra)
Google, Outlook Calendar integration
E-mail and phone surveys
SMS service integration
E-commerce platforms integrations
Courier systems integrations
Maps Integration
Document and tasks workflow
ERP – production
Zapier integration
Customer panel
Automations, Processes
Data analysis
Free technical support 8 AM to 4 PM Monday-Friday (email, phone), 24h/365 (email)
Firmao CRM supports over 1000 integrations across various categories including e-commerce, communication, accounting, marketing automation, Google payment, transport, and calendar. Among the apps it can integrate with are:
Zapier
VoIP
Shopper
Salesmanago
Zoom
Stripe
Paycove
SMS API
Mailchimp
Way2Send
Przelewyy24
Globkurier
Furgonetka
Kalendarz Google
LiveAgent
BaseLinker
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ECO Instal, MP&M, Scorise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Firmao CRM is an online CRM software with integrated marketing, customer service, and VoIP solutions on one platform for personalized experiences.
If you test various CRM Software services you shouldn’t just explore their list of features and available pricing plans. Consider that the service must be adjusted to your work processes and team so the more flexible their offer the better. Check which platforms are supported by Firmao CRM and CiviCRM and make sure you will get mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, as this could be a critical factor for many companies.
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