What is better Feedbox CEM or Iridize? If you’re having a tough time picking the right Customer Experience Management Software product for your circumstances, we suggest that you compare the available software and see which tool offers more positive aspects. For instance, here you can review Feedbox CEM (overall score: 8.0; user rating: 90%) vs. Iridize (overall score: 7.3; user rating: 100%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more suitable pricing plans for your current budget. Using a clear table to compare their features will significantly improve the possibility of getting the best product for your company. Look closely at other aspects of the software like if it’s easy to use, flexibility, scalability, and pricing plans.
In the event you would like to quickly decide on the top Customer Experience Management Software according to our experts we suggest you examine one of these products: Alchemer, Smartlook, Zendesk.
Feedbox CEM integrates with the following business systems and applications:
Salesforce (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Barberia Capital, Senor Frog's, Superama
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer feedback management software designed to help businesses measure and evaluate their customer experience via point-of-impact surveys ore remote questionnaires.
Iridize’s SMB and enterprise pricing is available by request for a customized plan. The vendor will also offer a free trial for prospective buyers, and a lifetime free plan for teams up to 100 users.
Iridize has direct integration with Microsoft Dynamics, Salesforce and SharePoint. It also integrates with Zendesk and cloud solutions such as, ERP, HRM, LMS, CRM, help desk, web portals, project management and other SaaS products.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DellEMC, Sentry Insurance, Mediamath
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Iridize offers contextualized and personalized guides for smooth onboarding and employee training.
Both Feedbox CEM and Iridize were tested by a panel of independent SaaS experts who prepared a full study of all core elements of each service. Their final rating was prepared using our unique SmartScore system which gives a separate partial score to each element including: main functionalities, customer support, mobile support, security, user satisfaction as well as reviews in other media. We know useful features are not the only factor essential to a business so we make an effort to pay attention to all aspects of a solution prior to coming up with its final score.
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