What is better FeedbackSwift or Birdeye? It’s a good idea to use our scoring system to provide you with a general idea which Survey Tools product is more suitable for your business. For overall product quality, FeedbackSwift attained 8.0 points, while Birdeye earned 9.0 points. Meanwhile, for user satisfaction, FeedbackSwift scored 88%, while Birdeye scored 97%.
Information regarding their functions, tools, supported platforms, customer service, and more are provided below to give you a more precise review. Keep in mind to purchase only the functions your business requires so you don’t waste cash for functions that are unnecessary.
If you have to quickly find the best Survey Tools according to our experts we recommend you check out the following solutions: Sogolytics, Qualtrics Research Core, Alchemer.
FeedbackSwift integrates with Exertify, a second product of the provider, which is a configurable knowledge testing software for any business or organization.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A survey platform that can be configured for any business or organization.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
It may not always be enough to simply compare FeedbackSwift and Birdeye with one another. While useful functionalities, cost and user experience are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards claimed by each software. Frequently a less dominant solution may turn out to be an amazing choice that was distinguished with SaaS awards such as our Supreme Software Award which proves that in spite of limited market popularity it’s a worthy rival to the products that rule the market.
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