What is better Feedbackly or Medallia? We are here to improve the whole process of contrasting CRM Software products for you. For instance, on this page you can verify the overall performance of Feedbackly (7.0) and compare it with the overall performance of Medallia (6.8). You may also match their overall user satisfaction rating: Feedbackly (100%) vs. Medallia (98%).
What’s more, study their features carefully to check which product can better tackle your company’s requirements. Generally, any B2B software has to let you to comfortably check the big picture, all the while offering you quick access to the details.
In case you you would like to quickly find the optimal Reviews Management Software according to our experts we suggest you take a look at one of these solutions: Sogolytics, Yotpo, Alchemer.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
In case you continue having second thoughts about which software will be best for your business it may be a good idea to examine each service’s social metrics. Such metrics are usually an indicator of how popular a given app is and how wide is its online presence. For instance, in case of Facebook Feedbackly has 1226 likes on their official profile while Medallia profile is liked by 2336 users.
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