Deskero
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Automation
- Campaign Redirection
- Capture Details
- Custom Colors
- Device Targeting
- Exit Intent
- Follow-Up Question
- Real-Time Results
- Tabs
- White Labelling
- Advanced reporting
- Google Analytics tracking
- Exit intent technology
Pricing Info
Pricing Info
Feedback Lite offers four SMB and enterprise pricing plans, including a free one for startups and small teams. A 14-days free trial is also available.
Check out the details, and choose the most appropriate plan for your needs:
Free Forever
- 40 monthly responses
- Unlimited campaigns
- 2 campaign sizes
Starter – $29/month
- 2500 monthly responses
- Unlimited campaigns
- 3 campaign sizes
- Device targeting
- Automation
Premier – $49/month
- 5000 monthly responses
- Unlimited campaigns
- 3 campaign sizes
- Device targeting
- Automation
Premier – $69/month
- 7500 monthly responses
- Unlimited campaigns
- 3 campaign sizes
- Device targeting
- Automation
Integrations
Integrations
Currently, Feedback Lite offers a flawless integration with Google Analytics.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intel, Harvard, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.
Company Email
support@feedbacklite.com
Contact No.
Company's Address
2/199 George Street
Brisbane, QLD 4000
Australia
Feedback Lite Comparisons
Popular Feedback Lite Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Every time you choose a software that you think will be an actual asset for your company you shouldn’t simply pay attention to what professionals have to say about it. Quite frequently personal experience with the solution will vary, depending on specific goals and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each solution to give you an immediate overview of how actual users of Feedback Lite and Deskero evaluate their experience with the product. Our algorithm is based on detailed analysis of product mentions on other sites, social networks as well as blogs, so you will get a comprehensive and reliable overview of what other clients think about each app. In this case Feedback Lite has a total satisfaction rating at 98% while for Deskero N/A% of people express they had a positive experience with it.
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