Salesforce Service Cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Android, iOS and Windows Phone Apps
- Low stock alerts
- Availability and dashboard calendar
- Reservations module
- Purchase orders
- Label designer and scanner
- GPS location
- History tracking
- Groups and subgroups
- Company URL
- Cart
- User roles and access control
- Arbitration
- Employee ID scan
- SAML SSO
- Service Triage and Tickets
- Recurring services
- Scheduled maintenance
- Maintenance alerts
- Audits
- Service vendor management
- Service history
- Custom notifications and reports
- Data backups
- Customizable alerts and views
Pricing Info
Pricing Info
EZOfficeInventory offers customizable enterprise pricing plans that vary depending on the feature bundle and the number of items. Give the details a look and select the plan that suits your company’s needs:
Essential – Starts at $35.00/month
- Essential Features
- Unlimited Users
- For 250 items
Advanced – Starts at $45.00/month
- Advanced Features
- Unlimited users
- For 250 items
Premium – Starts at $50.00/month
- Premium Features
- Unlimited users
- For 250 items
Enterprise – By quote
- Enterprise Features
- Unlimited users
- Private Cloud
- Dedicated Account Manager
Here are EZOfficeInventory’s feature bundle packs. You can choose from any of the four bundle packs below: Essential
- Asset Tracking
- Reservations
- Alerts
- Mobile Apps (Android + iOS)
- Custom Fields (Items)
- QR Codes & Bar-code Labels
- Audits
- Excel Import & Export
- GPS Location
- Services & Maintenance
- Reports & Analytics
- Depreciation of Equipment
- Inventory Management Module
- Employee ID Scans
- Asset Stock
- Availability Calendar
Advanced
- All Essential Features
- Scheduled Services
- Advanced Reporting
- Carts for Projects
- External Data Backups
- Purchase Orders
- Custom Fields (All Modules)
- Custom Report
- Restful APIs
- Packages
- Purchase Orders
- Recurring Services
- Customized Emails
- Company URL
- Bundles
- Transfer of Custody
- Transfer of Stock
- Save & Schedule Custom Reports
- RFID Scanning Functionality
- Topaz Signature Pad Integration
- Handheld Scanner Integration
Premium
- All Advanced Features
- Advanced Access Control
- Single Sign On
- Service Desk Integrations
- Work Orders
- G Suite Integration
- LDAP & SAML
- Zendesk Integration
- Jira Integration
Enterprise
- All Premium Features
- Global Private Cloud Option
- Custom Security
- Custom Integrations
- Custom Terms Of Services
- Account Manager
Integrations
Integrations
EZOfficeInventory offers the following integration options:
- Rest APIs
- Zendesk
- Jira Service Desk
- Zendesk Sunshine
- Dropbox
- Salesforce
- Onelogin
- OneDrive
- Ping Identity
- Centrify
- Okta
- Google and Outlook login
- LDAP server
- Topaz Signature Pad
- Hardware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Amazon, Intel, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Fully-featured and powerful asset tracking and maintenance solution that enhances productivity and cuts losses, Android, iOS and Windows Phone mobile apps.
Company Email
marketing@ezofficeinventory.com
Contact No.
Company's Address
EZOfficeInventory Comparisons
Popular EZOfficeInventory Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Computer Telephony Integration (CTI)
- Record types
- Lead-contact account management
- Files
- Salesforce identity
- Roles and permissions
- Snap-ins for live agent chat
- Social customer service pro
- Knowledge
- Work order management
- Service console
- Customer community
- Chatter
- Community starter
- Email integration with Outlook
- Advanced case management
- Customer account portal
- Custom page layouts
- Standard success Plan
- Asset management
- Omni-channel supervisor
- Field service dispatch
- Service contracts and entitlements
- Developer Sandbox
- Unlimited online training
- Activity feed
- Developer Pro Sandbox
- Topics and recommendations
- Data and file storage
- Order management
- Omni-channel routing
- Case auto-assignment
- Service analytics app
- Social customer service starter pack
- Product tracking
- Case milestone tracker
- Unlimited custom applications
- Google Apps integration
- Custom profiles
- AppExchange app integration
- Offline access
- Lightning App builder
- Case escalation rules and queues
- Web services API
- Opportunity tracking
- Workflow and approval automation
- Web and email case capture
- Task management
- Customizable reports and dashboards
- Case email auto-response
- Advanced reporting features
- Salesforce mobile app
- Email templates
Pricing Info
Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.
Essentials – $25/user per month
- Chatter
- Salesforce mobile app
- Files
- Topics and recommendations
- Case auto-assignment
- Web and email case capture
- Case email auto-response
- Case escalation rules and queues
- Lead-contact account management
- 1 Service console app per org
- Basic omni-channel routing
- Omni-channel supervisor
- Knowledge (read only)
- Knowledge (read-write)
- Computer Telephony Integration (CTI)
- Phone
- Social Customer Service
- Live agent chat (limited functionality)
- Next best action
- Help center
- Customizable reports and dashboards
- Opportunity tracking
- Task management, activity feed
- Email integration with Outlook
- Google Apps integration
- Custom profiles and page layouts
- Lightning App builder
- AppExchange app integration
- Email templates
- Data and file storage per user
- Limited Lightning flow automation
Professional – $75/user per month
- All Essentials plan features except phone, live chat, and help center, plus:
- Service orders
- Service contracts and entitlements
- Work order management
- Asset management and product tracking
- Unlimited custom applications
- Developer Sandbox
- 2 Roles and permissions per org
- 3 Record types per object
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Web services API – $25/user/month
- Developer Pro Sandbox
Enterprise – $150/user per month
- All Essentials and Professional plan features except phone, plus:
- Service console apps
- Advanced case management
- Advanced reporting features
- Offline access
- Web services API
- Lightning flow automation (unlimited)
- Roles and permissions
- Record types (per object)
- Salesforce identity
- Workflow approval
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Chat (live agent) – $75/user/month
- Developer Pro Sandbox
- Full Sandbox
Unlimited – $300/user per month
- All Enterprise plan features, plus:
- Knowledge (read-write)
- Chat (live agent)
- Developer Pro Sandbox
- 1 Full Sandbox per org
- 24/7 Support and configuration services
Integrations
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
- Autotask
- ConnectWise
- JIRA
- Salesforce Service Cloud
- ServiceNow
- Zendesk
- Oracle Service Cloud
- Freshdesk
- Freshservice
- Desk.com
- Help Scout
- Cherwell Software
- Wrike
- SugarCRM
- Microsoft Dynamics CRM
- Zoho CRM
- Netsuite
- Autotask
- Close.io
- ConnectWie
- Infusionsoft
- Pipedrive
- HubSpot CRM
- Oracle Sales Cloud
- Base CRM
- CustomerGauge
- Act! Essentials
- Sap Hybrid Cloud for Customers
- Sage CRM
- Bullhorn
- Maximizer CRM
- Insightly
- Microsoft Dynamics GP
- Microsoft Dynamics AX
- QuickBooks
- Freshbooks
- Taxify
- Sage Intacct
- Sage 200
- Tipalti
- Plaid
- Shopify
- Volusion
- Ecwid
- Bigcommerce
- Magento
- Etsy
- Woocommerce
- Weebly
- SAPAnywhere
- Epages
- Oracle Eloqua
- Marketo
- HubSpot Marketing
- Act-On
- MailChimp
- Mailjet
- Allbound
- Autopilot
- Constant Contact
- Kissmetrics
- Facebook Lead Ads
- Campaign Monitor
- iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce Tower, 415 Mission Street, 3rd Floor
San Francisco, CA 94105
USA
Salesforce Service Cloud Comparisons
Popular Salesforce Service Cloud Alternatives
If you compare various IT Asset Management Software solutions you shouldn’t simply analyze their list of features and provided pricing plans. Consider that the service should be meeting your standards and company so the more flexible their offer the better. Explore which platforms are supported by EZOfficeInventory and Salesforce Service Cloud and be certain you will get mobile support for whichever devices you work on in your company. You should also find out which languages and countries are supported, as this might be a critical factor for many businesses.
Page last modified