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Compare EZOfficeInventory vs Salesforce Service Cloud

What is better EZOfficeInventory or Salesforce Service Cloud? With a wide range of features, pricing, terms, and more to check, choosing the right IT Asset Management Software for your business is hard. However by working with our system, it's easy to match the features of EZOfficeInventory and Salesforce Service Cloud including their general rating, respectively as: 8.2 and 9.6 for overall score and 100% and 97% for user satisfaction.

You can also review them feature by feature and see which software is a more effective fit for your business. Don’t forget to ask for a free trial first before getting a plan to get a firsthand experience how the software works in real scenarios.

Those of you who want to save some time or could use a Inventory Management Software advice from our team might want to examine these top choices for the current year: NetSuite ERP, Vend, Zoho Inventory.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $31.50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Android, iOS and Windows Phone Apps
  • Low stock alerts
  • Availability and dashboard calendar
  • Reservations module
  • Purchase orders
  • Label designer and scanner
  • GPS location
  • History tracking
  • Groups and subgroups
  • Company URL
  • Cart
  • User roles and access control
  • Arbitration
  • Employee ID scan
  • SAML SSO
  • Service Triage and Tickets
  • Recurring services
  • Scheduled maintenance
  • Maintenance alerts
  • Audits
  • Service vendor management
  • Service history
  • Custom notifications and reports
  • Data backups
  • Customizable alerts and views

Pricing Info

EZOfficeInventory offers customizable enterprise pricing plans that vary depending on the feature bundle, the number of items, and the number of users. Give the details a look and select the plan that suits your company’s needs:

À La Carte – Starts at $31.50/month

  • Essential Features
  • 10 users
  • Minimum of 200 items

Unlimited Users – Starts at $150/month

  • Premium Features
  • Unlimited users
  • Minimum of 1000 items

Enterprise – By quote

  • Premium Features
  • Unlimited users
  • Private Cloud
  • Dedicated Account Manager

Here are EZOfficeInventory’s feature bundle packs. You can choose from any of the three bundle packs below to go with your À La Carte plan:

Essential Features

  • Custom Fields (Items)
  • Reservations
  • Mobile Apps
  • QR Codes & Barcode Labels
  • Audits
  • Excel Import & Export
  • GPS Location
  • Services & Maintenance
  • Reports & Analytics
  • Depreciation of Equipment
  • Inventory Management Module
  • Employee ID Scans
  • Asset Stock
  • Availability Calendar

Advanced Features

  • All Essential Features
  • Custom Fields (All Modules)
  • Custom Report
  • Restful APIs
  • Packages
  • Purchase Orders
  • Recurring Services
  • Scheduled Services
  • Data Backups
  • Customized Emails
  • Company URL
  • Cart Based Actions
  • Bundles
  • Transfer of Custody
  • Transfer of Stock
  • Save & Schedule Custom Reports
  • RFID Scanning Functionality
  • Topaz Signature Pad Integration
  • Handheld Scanner Integration

Premium Features

  • All Advanced Features
  • LDAP & SAML
  • Zendesk Integration
  • Jira Integration
  • Advanced Access Control
  • Work Orders

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Amazon, Intel, NASA

Integrations

EZOfficeInventory offers the following integration options:

  • Rest APIs
  • Zendesk
  • Zendesk Sunshine
  • Dropbox
  • Salesforce
  • Onelogin
  • OneDrive
  • Jira Service Desk
  • Ping Identity
  • Centrify
  • Okta
  • Google and Outlook login
  • LDAP server
  • Topaz Signature Pad
  • Hardware

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Fully-featured and powerful asset tracking and maintenance solution that enhances productivity and cuts losses, Android, iOS and Windows Phone mobile apps.

Company Email

info@ezofficeinventory.com

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration (CTI)
  • Record Types
  • Lead-Contact Account Management
  • Files
  • Salesforce Identity
  • Roles and Permissions
  • Snap-Ins for Live Agent Chat
  • Social Customer Service Pro
  • Knowledge
  • Work Order Management
  • Service Console
  • Customer Community
  • Chatter
  • Community Starter
  • Email Integration with Outlook
  • Advanced Case Management
  • Customer Account Portal
  • Page Layouts
  • Standard Success Plan
  • Asset Management
  • Omni-Channel Supervisor
  • Field Service Dispatch
  • Service Contracts and Entitlements
  • Developer Sandbox
  • Unlimited Online Training
  • Activity Feed
  • Developer Pro Sandbox
  • Topics and Recommendations
  • Data and File Storage
  • Orders Management
  • Omni-Channel Routing
  • Case Auto-Assignment
  • Service Analytics App
  • Social Customer Service Starter Pack
  • Product Tracking
  • Case Milestone Tracker
  • Unlimited Custom Applications
  • Google Apps Integration
  • Custom Profiles
  • AppExchange App Integration
  • Offline Access
  • Lightning App Builder
  • Mobile Messaging (LiveMessage)
  • Case Escalation Rules and Queues
  • Web Services API
  • Opportunity Tracking
  • Workflow and Approval Automation
  • Web and Email Case Capture
  • Task Management
  • Customizable Reports and Dashboards
  • Snap-Ins for Live Video Chat
  • Case Email Auto-Response
  • Advanced Reporting Features
  • Salesforce Mobile App
  • Email Templates

Pricing Info

Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.

Salesforce Essentials – $25/user per month

Out-of-the-box service solution for up to 5 users

  • Chatter
  • Salesforce Mobile App
  • Files
  • Topics and Recommendations
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case auto-assignment
  • Case Escalation Rules and Queues
  • 1 Service Console App
  • Omni-Channel Routing (Basic)
  • Omni-Channel Supervisor
  • Knowledge (Read-Only)
  • Knowledge (Read-Write)
  • Lead-Contact Account Management
  • Social Customer Service Starter Pack
  • Customizable Reports and Dashboards
  • Opportunity Tracking
  • Task Management, Activity Feed
  • Email Integration with Outlook
  • Google Apps Integration
  • Custom Profiles and Page Layouts
  • Lightning App Builder
  • AppExchange App Integration
  • Email Templates
  • Data Storage Per User
  • File Storage Per User
  • Standard Success Plan
  • Online Case Submission (Two-Day Response)

Lightning Professional – $75/user per month

Complete service CRM for teams of any size

  • All Essentials plan features, plus:
  • Case Milestone Tracker
  • Computer Telephony Integration (CTI)
  • Orders Management
  • Service Contracts and Entitlements
  • Work Order Management
  • Asset Management & Product Tracking
  • Developer Sandbox
  • 5 Process Builder (Processes Per Org)
  • Unlimited Custom Applications
  • 3 Record Types (Per Object)
  • 2 Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Social Customer Service Pro
  • Web Services API
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Enterprise – $150/user per month

Customizable CRM for comprehensive service

  • All Professional plan features, plus:
  • Advanced Case Management
  • Advanced Reporting Features
  • Offline Access
  • Web Services API
  • 1 Partial Sandbox
  • Process Builder
  • Salesforce Identity
  • Workflow and Approval Automation
  • Record Types
  • Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Agent Chat
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App
  • Developer Pro Sandbox
  • Full Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Unlimited – $300/user per month

Unlimited CRM power

  • All Enterprise plan features, plus:
  • Knowledge (Read-Write)
  • Snap-Ins for Live Agent Chat
  • Developer Pro Sandbox
  • 1 Full Sandbox
  • 1 Partial Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Included at additional cost:

  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo

Integrations

Salesforce Service Cloud supports integrations with the following business systems, applications and services:

  • Autotask
  • ConnectWise
  • JIRA
  • Salesforce Service Cloud
  • ServiceNow
  • Zendesk
  • Oracle Service Cloud
  • Freshdesk
  • Freshservice
  • Desk.com
  • Help Scout
  • Cherwell Software
  • Wrike
  • SugarCRM
  • Microsoft Dynamics CRM
  • Zoho CRM
  • Netsuite
  • Autotask
  • Close.io
  • ConnectWie
  • Infusionsoft
  • Pipedrive
  • HubSpot CRM
  • Oracle Sales Cloud
  • Base CRM
  • CustomerGauge
  • Act! Essentials
  • Sap Hybrid Cloud for Customers
  • Sage CRM
  • Bullhorn
  • Maximizer CRM
  • Insightly
  • Microsoft Dynamics GP
  • Microsoft Dynamics AX
  • QuickBooks
  • Freshbooks
  • Taxify
  • Sage Intacct
  • Sage 200
  • Tipalti
  • Plaid
  • Shopify
  • Volusion
  • Ecwid
  • Bigcommerce
  • Magento
  • Etsy
  • Woocommerce
  • Weebly
  • SAPAnywhere
  • Epages
  • Oracle Eloqua
  • Marketo
  • HubSpot Marketing
  • Act-On
  • MailChimp
  • Mailjet
  • Allbound
  • Autopilot
  • Constant Contact
  • Kissmetrics
  • Facebook Lead Ads
  • Campaign Monitor
  • iContact

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-hosted customer service platform for faster, smarter customer support.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market, Suite 300
San Francisco, CA 94105
USA

NetSuite ERP

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete Inventory Visibility
  • Analyze Historical Demand
  • Incorporate Sales Forecasts
  • Update by CSV Import or Web Services
  • Analyzes Planned vs Actual Orders
  • Multi-Location Supply Planning
  • Vendor Management
  • Simple Order Generation
  • Workflow Approval
  • Vendor Performance Tracking
  • In-transit Inventory Tracking
  • Inter-company Ready
  • Easily Update Statuses
  • Lot and Serial Traceability
  • Multi-Location Warehouse Tracking
  • Bin Tracking
  • Constraint Management
  • Global Availability
  • Device and browser agnostic
  • Real-time collaboration
  • Real-time integrations to other systems
  • SuiteTalk Web Services
  • RESTlet Framework
  • Work Order Repair
  • Centralized Container Tracking Record
  • Update/Receive All POs
  • Landed Cost Calculation
  • Enforce Full Traceability
  • Full Automation Possible

Pricing Info

NetSuite ERP is available on by quote basis. Please contact the vendor directly to get a customized quote for your company. NetSuite ERP’s enterprise pricing is based on modules, number of users per month, and add-ons.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Xerox, Siemens, Cisco

Integrations

NetSuite ERP’s inventory management can integrate with your existing CRM and web investments, such as:

  • NetSuite CRM
  • NetSuite Ecommerce
  • NetSuite Professional Services Automation (PSA)
  • Boomi AtomSphere
  • Salesforce
  • Actian
  • Cast Iron Systems
  • Celigo
  • Informatica Cloud
  • Jitterbit Harmony
  • Google Apps

 

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Automates key processes of inventory management for inventory optimization, supply chain visibility, and keeping accurate records vital to financial reports.

Company Email

info@netsuite.com

Contact No.

Company's Address

500 Oracle Parkway
Redwood Shores, CA 94065
USA

Popular Alternatives

Product Name
Score

Every time you choose a product that you believe will be an actual asset for your team you shouldn’t simply limit yourself to what professionals have to say about it. In many cases personal experience with the app may change, depending on your own preferences and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for every app to give you a quick impression of how real users of EZOfficeInventory and Salesforce Service Cloud estimate their contact with the service. Our algorithm is built around advanced analysis of product appearances on other websites, social networks and blogs, so you will obtain a full and reliable landscape of what other customers think about each solution. In this example EZOfficeInventory has a total satisfaction rating at 100% while for Salesforce Service Cloud 97% of people say they had a positive experience with it.

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