What is better Engati or Drift? If you wish for a reliable Customer Support Software product for your business you should invest time and compare several alternatives. It doesn’t have to be difficult, and can be as quick as matching their functions in a table like the one below. You will also get a brief idea how each product performs. For example, on this page you can find Engati’s overall score of 8.7 and compare it against Drift’s score of 8.9; or Engati’s user satisfaction level at 95% versus Drift’s 100% satisfaction score.
The contrast will allow you to identify the good and bad points of each software, and make up your mind on which suits you requirements better. Beyond the robust features, the solution that is easy to understand and use is always the better product.
Our experts made sure to prepare reviews of all popular Live Chat Software services available on the market, but among all the ones we reviewed these three caught our special attention: Pipedrive, Zendesk, Vision Helpdesk.
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Engati supports JSON Rest APIs and integrates with the following applications:
Google Calendar
Google Sheets
Freshdesk
Salesforce
Zendesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Contact No.
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
When you choose a app that you think will work best for your team you shouldn’t just limit yourself to what experts have to say about it. Quite frequently individual experience with the app may be different, depending on specific preferences and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for each solution to give you a reliable impression of how actual users of Engati and Drift rate their experience with the app. Our system is built around detailed analysis of product mentions on other websites, social media and blogs, so you will receive a complete and credible picture of what other people think about every service. In this example Engati got a total satisfaction rating at 95% while for Drift 100% of users claim they had an enjoyable experience with it.
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