What is better Engage or GrexIt? There are lots of Customer Support Software products in the market today. The best way to find out which service fits your needs best is to examine them side by side. For instance, here you can review Engage and GrexIt for their overall score (7.6 vs. 7.4, respectively) or their user satisfaction rating (99% vs. 97%, respectively).
You can even examine their individual modules and pricing conditions as well as other valuable facts below. When matching products be sure to check their related features and mark their differences to obtain a clearer picture of both deals. Likewise, keep in mind to assess other features such as security, backup, intuitiveness, and customer service.
Users who are pressed for time or could use a Customer Support Software suggestion from our team may want to take a look at these top choices for the current year: Freshdesk, Freshdesk Omni, Zendesk.
Engage is friendly to CRM systems, and it is responsively designed to work across desktop, mobile and tablet.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Jump Starters, Markley Media, Lake Shore Realty, Allied Financial Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A live chat tool that helps your sales organization to accelerate pipeline, enhance the customer experience, and boost visitor-to-lead conversion ratios.
Company Email
hello@engage.co
Contact No.
Company's Address
Engage Co., Space Building, 600 N. 36th Street, Suite 222, Seattle, WA 98103, U.S.A.
GrexIt offers an easy way to handle lead emails & customer support. It lets you to share your Gmail labels, making it simple to delegate and track emails.
Company Email
support@grexit.com
Contact No.
Company's Address
GrexIt Inc., Stanford Financial Square, 2600 El Camino Real, Suite 403, Palo Alto, CA 94306 - USA
No Customer Support Software will be able to cover all the needs of a company. Though key functionalities of Engage and GrexIt should matter you should also thoroughly analyze the integrations offered by a given service. Very often you will already be making use of other types of B2B software in your company and it’s much better to opt for solutions that integrate well with one another. That way you will be able to ensure a reliable exchange of data between your teams and services, which can really reduce time spent on migrating between one service and the next.
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