Retently
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Feedback and Review Request
- Review Generation
- Review Management
- Social Recommendation
- Third Party Integrations
Pricing Info
Pricing Info
eKomi offers two streams of products – enterprise-grade packages for larger teams, and products tailored to the needs of small and medium-sized businesses. Both types of products are priced by quote.
Contact the company for more SMB and enterprise pricing information, and ask for your quote. You can also visit their demo appointment page and check the product in action.
Integrations
Integrations
eKomi integrates with the following business systems and applications:
- Magento
- PrestaShop
- Shopify
- WooCommerce
- Volusion
- IBM WebSphere
- MIVA
- ShopWare
- DreamCommerce
- JTL Shop
- Gambio
- OXID eSales
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Allianz, BMW Motors
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
eKomi provides online merchants, large eCommerce businesses, and even global brands with a string of innovative, easy-to-implement SaaS solutions for gathering feedback.
Company Email
info@ekomi-us.com
Contact No.
Company's Address
9107 Wilshire Blvd., Suite 450
Beverly Hills, CA 90210
USA
eKomi Comparisons
Popular eKomi Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Targeted Surveys
- Advanced Reports
- Simple Segmentation
- Custom Templates
- Multiple Survey Channels
- Transactional NPS Campaigns
- NPS Automation Scenarios
- Native Integrations
Pricing Info
Retently offers different subscription packages depending on the types of features you need, the number of users you need the system to support, and the amount of surveys you intend to conduct monthly. This way, you get the most out of your budget and make sure you are only paying for what your operations require. If you still feel unsure about investing in this product, the vendor also has a free 14-day trial so that you can get a better feel of the features that the application has to offer.
Basic Plan – $39 per month / $328 per year
A basic NPS service for companies that start tracking and improving customer sentiment.
- 1,000 Monthly Surveys
- 1 Campaign
- 1 User
- Email surveys
- Multi-language survey templates
- Automation workflows, webhooks
- Conversations
- Customer segmentation
- Data export
- Email Marketing Integrations
- Slack Integration
Growth Plan – $99 per month / $832 per year
Great for SaaS, eCommerce, and SMBs that need multi-channel regular and transactional NPS.
- 5,000 Monthly Surveys
- 5 Campaigns
- 5 Users
- Email surveys
- Multi-language survey templates
- In-app surveys
- Transactional surveys
- Automation workflows, webhooks
- Conversations
- Customer segmentation
- Data export
- AI-powered response analytics
- Email Marketing Integrations
- Slack Integration
- Zapier Integration
- Intercom Integration
- Shopify Integration
Premium Plan – $249 per month / $2092 per month
Designed for companies that need to automate the processing of high volume customer feedback.
- 15,000 Monthly Surveys
- 15 Campaigns
- 15 Users
- Email surveys
- Multi-language survey templates
- In-app surveys
- Transactional surveys
- Automation workflows, webhooks
- Conversations
- Customer segmentation
- Data export
- AI-powered response analytics
- Email Marketing Integrations
- Slack Integration
- Zapier Integration
- Intercom Integration
- Shopify Integration
- CRM Integrations
- Retently API
- Import of existing NPS data
Enterprise Plan – Contact Vendor for Pricing
Customer experience management for companies looking for tailored solutions and custom integrations.
- Custom Monthly Surveys
- Custom Campaigns
- Custom Users
- Email surveys
- Multi-language survey templates
- In-app surveys
- Transactional surveys
- Automation workflows, webhooks
- Conversations
- Customer segmentation
- Data export
- AI-powered response analytics
- Email Marketing Integrations
- Slack Integration
- Zapier Integration
- Intercom Integration
- Shopify Integration
- CRM Integrations
- Retently API
- Import of existing NPS data
- Data Warehousing
- On-Premise, White-Label Service
Integrations
Retently offers API capabilities, allowing it to blend seamlessly with third-party applications such as:
- Zapier
- Intercom
- Slack
- Salesforce
- Hubspot
- Microsoft Dynamics
- Shopify
- Magento
- WooCommerce
- MailChimp
- Constant Contact
- Aweber
- Campaign Monitor
- GetResponse
- Pipedrive
- Zendesk
- FreshDesk
- Help Scout
- MonkeyLearn
- Geckoboard
- ChartMogul
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PepsiCo, GlaxoSmithKline, and Qantas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful NPS software that allows you to collect and analyze feedback to improve customer retention and improve overall operations. It comes with robust features to help you in custom survey creation, audience segmentation, and multi-channel survey collection. You can also automate your NPS survey, allowing you to save time.
Company Email
sales@retently.com
Contact No.
Company's Address
2318 Louis Rd, Suite B
Palo Alto, CA 94303
USA
Retently Comparisons
Popular Retently Alternatives
In the event you continue having second thoughts about which service will perform best for your business it may be a sound idea to take a look at each service’s social metrics. These metrics are usually a way to see how popular a given product is and how wide is its online presence. For example eKomi Twitter account has currently 2262 followers. At the same time Retently Twitter is followed by 143 users.
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