Zoho CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Order Management
- Save and Reopen Orders
- Access Previous Orders
- Void Orders and Process Refunds
- Order Types
- Manage Order Status
- All-in-One Order View
- Order Tracking
- External Payments
- Use Existing Cash Processor
- Manage Cash Payments
- Credit and Debit Card Payments
- Poynt Smart Terminal Integration
- Mobile and Contactless Payments
- Process Payments Offline
- Print or Email Receipts
- EBT Card
- Split Payments
- Tax Management
- Tip Management
- Payin and Payouts
- Open/Close Register
- Discounts and Loyalty
- Cash Management
- Inventory Management
- View Current Stock Totals
- Update Stock Totals
- Store Transfer
- Inventory Adjustment
- Menu Builder
- Vendor Management
- Product Management
- Modifiers
- Inventory Matrix
- Serial Items
- Reports
- Employee Management
- Multi-Store
- POS Hardware
- Customer Management
Pricing Info
Pricing Info
eHopper offers two enterprisepricing plans for small retail and consumer businesses. There is a free plan, and an additional paid plan which is calculated based on the number of cash registers you want for your stores. Here are the details:
eHopper Essential Package
- $0.00
- License Free
- Limited to 1 Register
- Works on Android tablets, iPad and Windows PC
- Point of Sale
- Order Tracking
- Inventory Management
- Customer Management
- Tip Management
- Modifier Management
- Include/Exclude Taxes
- Assign Taxes to Products
- Include Tax in Product Price
- Full/Split Payment
- Print/Email Receipts
- Reporting
- Online Documentation
- Use Your Own Device or Purchase a New Hardware
- Merchant services integration (Credit/Debit) with A1 Charge
eHopper Freedom Package
- $39.99/mo./register
- License Free
- Unlimited Registers
- Works on Android tablets, iPad, and Windows PC
- Point of Sale
- Order Tracking
- Inventory Management
- Customer Management
- Tip Management
- Modifier Management
- Include/Exclude Taxes
- Assign Taxes to Products
- Include Tax in Product Price
- Full/Split Payment
- Print/Email Receipts
- Reporting
- Online Documentation
- Use Your Own Device or Purchase a New Hardware
- Merchant services integration with A1 Charge or your own
- EBT
- Use eHopper on Poynt Terminal
- Clock in/Clock Out
- Menu Builder
- Inventory Matrix
- Inventory Adjustments
- Store Transfer
- Purchase Order Receiving
- Puerto Rico Control #
- QuickBooks Integration
- Email Support
- Implementation & Training
- Phone & Chat support – 7 days a week
Integrations
Integrations
eHopper supports integration with QuickBooks Online and Poynt Smart Terminal POS System. It can also be connected with third-party or external payment gateway, payment processors, and merchant services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uncle Pete's Coney Island, Illusions Night Club, Jackpots Entertainment, LLC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A point of sale (POS) software for small retail stores, consumer businesses, and merchandisers; which offers cash processing, order, and inventory management features.
Company Email
Contact No.
Company's Address
30 Broad Street, Floor 22,
New York, NY 10004
USA
eHopper Comparisons
Popular eHopper Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Sales Force Automation
- Lead Generation & Qualification
- Pipeline Analysis
- Sales Stage & Probability Analysis
- Competitive Analysis
- Real-Time Forecasting
- Quota Management
Lead Management
- Automate lead management process
- Fast track lead to deal process
- Capture leads from website
- Import leads from trade shows, seminars, direct mail, etc.
- Match sales-ready leads to the right sales people
- Convert prospects into opportunities, accounts, and contacts with a single click
- Sales processes as per own best practices (B2B & B2C)
Account Management
- Single database
- Customer data across products, geographies, account, and status
- Parent-child relationships between customer accounts and their subsidiaries
- Price quotes, sales orders and invoices
- Purchase history to find cross-sell and up-sell opportunities
- Loyalty programs
Effective Follow-up
- Log important customer calls
- Save customer meetings and calls in an intuitive calendar
- Invite employees, leads and contacts to meetings and events
- Manage recurring events by day, week, month and/or year
Website Integration with Forms
- Create forms with no coding
- Set rules to simplify lead distribution
- Upload forms live instantly
- Catch leads directly into your CRM
CRM Workflow Management
- Workflow alerts while creating or modifying records
- Associate tasks to the workflow rules with CRM records
- Email notifications with templates and upon triggering a workflow rule
- Auto schedule the workflow actions at pre-defined interval
- Instant notifications to 3rd party applications via Webhooks
- Custom Functions
- Macros automate tasks
Sales Tracking
- Sales Opportunity Management
- Monitor sales opportunities across sales cycle
- Import sales opportunities from third-party solutions and services
- 360-degree view
- Drag-and-drop customization wizard
- Big deal alert
- Sales pipeline and sales escalation process
- Free Edition
Pulse
- Track records that are critical to your business based on your criteria
- Stay on top of sales updates in real time
- Identify cold prospects for a sales follow-up
- Sort updates by users and modules
- Sort records by record owner and module
- Complete visibility based on last activity
Sales Forecasting
- Revenue based on data within Zoho CRM
- Create, assign and revise sales quotas
- Assess individual and team performance
- Forecast accuracy against commit amounts
- Fully customizable forecast reports and dashboards
Productivity
- Business Card View
- Quick glance at important details of the contact without scrolling or searching
- Customize fields
MailMagnet
- Captures, collates and distributes customer email activity within your CRM
- Get notification and reply to customer emails within CRM
- Intuitively scans your mailbox and displays only relevant emails
- Send emails via your favorite mail client
- Get a copy of the email linked to the right lead or contact in CRM
- Link prospect and customers emails with your CRM data
- Share emails from prospects based on your own rules
- Create mail merge templates for different modules
- Get updated user info in merged documents
- Manage templates in secured folders
Document Library
- Role-based folders, sub-folders
- Share collateral to your salespeople
- Send documents from your CRM
- One document can have multiple versions
- Quick feedback from colleagues to improve document
Social CRM
- View social interactions of your brand with prospect
- Reply to direct messages, likes and mentions via your brand’s social profile
- Engage future prospects from within the social stream
- Stay tapped on customer’s interests and updates
- Comment or like them inside CRM
Mobile CRM
- Real time access to customer data
- Receive sales alerts
- Search customers nearby, create tasks
- Capture trade show leads directly into Zoho CRM
- Digitalize and save business cards on your iPhone
CRM for Google Apps
- Custom Modules, API, Webhooks and Custom Functions
- Create campaigns, email marketing & autoresponders
- Enable security controls, organizational hierarchy & territories
Pricing Info
Zoho CRM offers a free edition and per user subscription plans that are billed monthly or annually. All major cards, and bank or check transfers are accepted. There is also a great free trial plan that you can opt for. Choose from a list of SMB and Enterprise pricing plans mentioned below.
Free Edition – Up to 3 users, No credit card required.
- Leads
- Contacts
- Accounts
- Opportunities / Deals
- Tasks, events, call logs, and notes
- CRM views
- Advanced filters
- Status updates
- Direct messages
- Attach files to feeds
- Follow up rules
- Twitter, Facebook & Google+ integration
- 10 Email templates
- Email opt-out
- Free Email support
- Live Chat
- Several other features
Standard – $20/user/month (billed monthly) or $14/user/month (billed annually) plus tax, as applicable
- All features from Free Plan +
- Workflow rules
- Email insights
- Workflow conversion
- Tags and groups
- Scoring rules
- Webforms
- Sales forecasting
- Custom fields
- Roles and profiles
- Document library
- Charts and KPIs
- Secure, encrypted transmission
- Call center connectors
- Free Email, Live Chat and Toll-Free call support
- Paid support plans with a guaranteed response time of 1 hour maximum
Professional – $35/user/month (billed monthly) or $23/user/month (billed annually) plus tax, as applicable
- All Features from the Standard Plan +
- Social CRM
- Web-to-case forms
- Validation Rules
- Automatic Field Updates
- Webhooks
- Blueprint – Process management
- Macros
- Email integration
- Inventory management
- Google AdWords integration
- Sales signals – Real-time notifications
- Free Email, Live Chat and Toll-Free call support
- Paid support plan with a guaranteed response time of 1 hour maximum
Enterprise – $50/user/month (billed monthly) or $40/user/month (billed annually) plus tax, as applicable
- All Features from the Professional Plan +
- Multi-user portals
- Custom Modules and Buttons
- SalesInbox – Email for salespeople
- Canvas – Visual CRM view
- Auto Responders
- Email Parser
- Data Encryption
- Subforms
- Zia Voice – Conversational AI
- Conditional Fields
- Mobile SDK and App Distribution
- BI Tools – Target meters, Anomaly detectors, Predictive AI
- Free Email, Live Chat and Toll-Free call support
- Paid support plan with a guaranteed response time of 1 hour maximum
Ultimate – $65/user/month (billed monthly) or $52/user/month (billed annually) plus tax, as applicable
- All Features from other plans +
- Advanced customization
- Data enrichment
- Email sentiment
- Automation suggestions
- Enhanced storage
- Dedicated Database cluster
- Free Basic and Classic support
- Exclusive 30-day free trial
Integrations
Extend Zoho CRM’s potential with over 400+ integrations and extensions. Here are some of the popular ones:
- Google G Suite
- Microsoft Office 365
- Google Ads
- Slack
- Mailchimp
- QuickBooks
- PandaDoc
- Xero
- Join.me
- Zoom
- Dropbox
- OneDrive
- Survey Monkey
- Shopify
- PayPal
- Trello
- Eventbrite
- SimplyCast
- GoToMeeting
- AdobeSign
- GoToWebinar
- DocuSign
- Zendesk
- Hubspot
- Zoho Cliq
- Zoho Meetings
- Zoho Finance Suite
- Zoho Mail
- Zoho Desk
- Zoho Writer
- Zoho ShowTime
- Zoho Social
- Zoho Campaigns
- Zoho SalesIQ
- Zoho Projects
- Zoho Creator
- Zoho Analytics
- Zoho Survey
- Zoho Webinar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A go-to product for many businesses of different types and sizes, Zoho CRM is a true leader in the CRM software category. It is easy to use from its contact management module to its customer engagement interface. The platform also includes powerful automation and reporting features. It is great for omnichannel CRM.
Company Email
sales@zohocorp.com
Contact No.
Company's Address
4141 Haciendra Drive
Pleasanton, CA 94588
USA
Zoho CRM Comparisons
Popular Zoho CRM Alternatives
It may not always be enough to just compare eHopper and Zoho CRM against each other. While specific tools, pricing and customer experience are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards won by each app. Frequently a less dominant software may turn out to be an amazing choice that was a winner of many B2B awards such as our Experts’ Choice Award which proves that despite limited market presence it’s a significant rival to the software that rule the market.
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