What is better eHopper or Zoho CRM? Today’s businesses want the most effective Sales Tools product to keep on being competitive. On this page we help you with choosing the right solution, by allowing you to compare eHopper and Zoho CRM down to the very details of their individual offers.
You can also examine our overall scoring values, which rate the software general quality and performance. eHopper got a 7.9 score, while Zoho CRM has a score of 9.4. Likewise, you may compare their general user satisfaction rating: 33% (eHopper) against 92% (Zoho CRM). Don’t forget to select the solution that best matches your top priorities, not the solution with a lot of features.
People who don't have much time or could use a POS Systems advice from our team might want to investigate these top choices for the current year: Toast POS, Vend, Square.
eHopper offers two enterprisepricing plans for small retail and consumer businesses. There is a free plan, and an additional paid plan which is calculated based on the number of cash registers you want for your stores. Here are the details:
eHopper Essential Package
$0.00
License Free
Limited to 1 Register
Works on Android tablets, iPad and Windows PC
Point of Sale
Order Tracking
Inventory Management
Customer Management
Tip Management
Modifier Management
Include/Exclude Taxes
Assign Taxes to Products
Include Tax in Product Price
Full/Split Payment
Print/Email Receipts
Reporting
Online Documentation
Use Your Own Device or Purchase a New Hardware
Merchant services integration (Credit/Debit) with A1 Charge
eHopper Freedom Package
$39.99/mo./register
License Free
Unlimited Registers
Works on Android tablets, iPad, and Windows PC
Point of Sale
Order Tracking
Inventory Management
Customer Management
Tip Management
Modifier Management
Include/Exclude Taxes
Assign Taxes to Products
Include Tax in Product Price
Full/Split Payment
Print/Email Receipts
Reporting
Online Documentation
Use Your Own Device or Purchase a New Hardware
Merchant services integration with A1 Charge or your own
eHopper supports integration with QuickBooks Online and Poynt Smart Terminal POS System. It can also be connected with third-party or external payment gateway, payment processors, and merchant services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uncle Pete's Coney Island, Illusions Night Club, Jackpots Entertainment, LLC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A point of sale (POS) software for small retail stores, consumer businesses, and merchandisers; which offers cash processing, order, and inventory management features.
Zoho CRM offers a free edition and per user subscription plans that are billed monthly or annually. All major cards, and bank or check transfers are accepted. There is also a great free trial plan that you can opt for. Choose from a list of SMB and Enterprise pricing plans mentioned below.
Free Edition – Up to 3 users, No credit card required.
Leads
Contacts
Accounts
Opportunities / Deals
Tasks, events, call logs, and notes
CRM views
Advanced filters
Status updates
Direct messages
Attach files to feeds
Follow up rules
Twitter, Facebook & Google+ integration
10 Email templates
Email opt-out
Free Email support
Live Chat
Several other features
Standard – $20/user/month (billed monthly) or $14/user/month (billed annually) plus tax, as applicable
All features from Free Plan +
Workflow rules
Email insights
Workflow conversion
Tags and groups
Scoring rules
Webforms
Sales forecasting
Custom fields
Roles and profiles
Document library
Charts and KPIs
Secure, encrypted transmission
Call center connectors
Free Email, Live Chat and Toll-Free call support
Paid support plans with a guaranteed response time of 1 hour maximum
Professional – $35/user/month (billed monthly) or $23/user/month (billed annually) plus tax, as applicable
All Features from the Standard Plan +
Social CRM
Web-to-case forms
Validation Rules
Automatic Field Updates
Webhooks
Blueprint – Process management
Macros
Email integration
Inventory management
Google AdWords integration
Sales signals – Real-time notifications
Free Email, Live Chat and Toll-Free call support
Paid support plan with a guaranteed response time of 1 hour maximum
Enterprise – $50/user/month (billed monthly) or $40/user/month (billed annually) plus tax, as applicable
All Features from the Professional Plan +
Multi-user portals
Custom Modules and Buttons
SalesInbox – Email for salespeople
Canvas – Visual CRM view
Auto Responders
Email Parser
Data Encryption
Subforms
Zia Voice – Conversational AI
Conditional Fields
Mobile SDK and App Distribution
BI Tools – Target meters, Anomaly detectors, Predictive AI
Free Email, Live Chat and Toll-Free call support
Paid support plan with a guaranteed response time of 1 hour maximum
Ultimate – $65/user/month (billed monthly) or $52/user/month (billed annually) plus tax, as applicable
Extend Zoho CRM’s potential with over 400+ integrations and extensions. Here are some of the popular ones:
Google G Suite
Microsoft Office 365
Google Ads
Slack
Mailchimp
QuickBooks
PandaDoc
Xero
Facebook
LinkedIn
Whatsapp
WeChat
Join.me
Zoom
Dropbox
OneDrive
Survey Monkey
Shopify
PayPal
Trello
Eventbrite
SimplyCast
GoToMeeting
AdobeSign
GoToWebinar
DocuSign
Zendesk
Hubspot
Zoho Cliq
Zoho Meetings
Zoho Finance Suite
Zoho Mail
Zoho Desk
Zoho Writer
Zoho ShowTime
Zoho Social
Zoho Campaigns
Zoho SalesIQ
Zoho Projects
Zoho Creator
Zoho Analytics
Zoho Survey
Zoho Webinar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A go-to product for many businesses of different types and sizes, Zoho CRM is a true leader in the CRM software category. It is easy to use from its contact management module to its customer engagement interface. The platform also includes powerful automation and reporting features. It is great for omnichannel CRM.
It may not always be enough to just compare eHopper and Zoho CRM against each other. While specific tools, pricing and customer experience are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards won by each app. Frequently a less dominant software may turn out to be an amazing choice that was a winner of many B2B awards such as our Experts’ Choice Award which proves that despite limited market presence it’s a significant rival to the software that rule the market.
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