Freshdesk Messaging
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Exchange Migration
- Office 365 Migration
- SharePoint Migration
- OneDrive Business Migration
- Microsoft Teams Migration
- Granular & Incremental
- Individual/Batch Migration
- Automatic Mapping
- Auto Reconnect
- Filter Options
- Zero Downtime
- No Exchange Version Dependency
- Content Preview
- No File Size Limits
- Automatic Subtitle Creation
- Gmail Backup
- IMAP Email Backup
- Locally Stored Backup
- Hierarchy Retention
- EDB, OST, & PST Recovery & Migration
- NSF to PST Converter
- MBOX File Export
- Private Encryption Keys
Pricing Info
Pricing Info
EdbMails’ recovery, backup, and migration software products are available in three editions: Personal, Corporate Premium, and Technical. Here are the enterprise pricing details of each software tool:
EDB Recovery & Migration
Personal Edition – $99
Personal Bundle Offering – $185
- The personal edition is for personal, home business, government, or education use
- The personal bundle offering allows you to use the Exchange OST, Outlook Recovery, & EDB personal editions at a discounted price
- Export Offline Exchange EDB to Outlook PST
- Recover and export unlimited mailboxes
- Lifetime license validity
- Free Lifetime technical support
- Free Lifetime software updates
- Supports all versions of Windows Server & Client
- Offline EDB Content Preview
Corporate Premium Edition – $199
Corporate Bundle Offering – $369
- Migration of EDB to Office 365 and Exchange
- The corporate bundle offering allows you to use the Exchange OST, Outlook Recovery & EDB Corporare editions at a discounted price
- All features of EDB Recovery & Migration Personal edition, Plus:
- Installation on unlimited computers
- Recover & migrate unlimited mailboxes
- Installation on unlimited servers/workstations
- Migration of EDB to Exchange Server
- Migration of EDB to Office 365
- Migration of EDB public folder to Office 365
- Migration of EDB public folder to Shared mailbox
- Migration of EDB archive mailboxes to Exchange
- Migration of EDB archive mailboxes to Office 365
Technical Edition – $299
Technical Bundle Offering – $499
- The technical edition is suitable for companies that do data extraction, data recovery, or computer repair and maintenance
- The technical bundle offering allows you to use the Exchange OST, Outlook Recovery & EDB Technical editions at a discounted price
- All features of EDB Recovery & Migration Personal and Corporate editions, Plus:
- Installation on unlimited locations
Live Exchange Migration – $200 for 100 mailboxes
Live Exchange Bundle Offering – $360 for 100 Office mailboxes & 100 Exchange mailboxes
- Available in Personal, Corporate Premium, and Technical editions
- Migration from on-premise Exchange
- Cross-forest Exchange migration
- Migration from hosted Exchange
- Migration between tenants
- Migration from Live Exchange to Exchange
- Migration of unlimited public folders
- Migration of source mailboxes to internal or external domains
- Archiving of Exchange mailboxes to Outlook PST
- Incremental migrations
- Exchange folder hierarchy preview
Office 365 Migration – $200 for 100 mailboxes
Live Exchange Bundle Offering – $360 for 100 Office mailboxes & 100 Exchange mailboxes
- Available in Personal, Corporate Premium, and Technical editions
- Migration from Office 365
- Migration between tenants
- Cross-forest migration from Office 365 to Exchange
- Migration from Office 365 to Hosted Exchange
- Migration of unlimited public folders
- Migration of source mailboxes to internal or external domains
- Archiving of Office 365 mailboxes to Outlook PST
- Incremental migrations
- Office 365 folder hierarchy preview
IMAP/POP 3 Migration – $200 for 100 mailboxes
- Available in Personal, Corporate Premium, and Technical editions
- Migration from all supported IMAP email clients
- Migration between IMAPs
- Migration to Office 365
- Migration to Exchange
- Backup and migration of Gmail
- Backup for all supported IMAP email clients
- Export from IMAP email clients to Outlook PST
- Support for unlimited migrations
- Migration of source mailboxes to internal or external domains
- Folder hierarchy preview
SharePoint & OneDrive Migration – $200 for 100 mailboxes
- Available in Personal, Corporate Premium, and Technical editions
- Backup and restore team and communication sites
- Backup and restore subsites
- Back the entire site collection or only specific tenant sites
- Subsites creation in destination server
- Backup folders, files, lists, & libraries
- Backup OneNote Notebook & site pages
- Backup contacts, events & tasks
- Retention of original folder/data hierarchies
- No file size limits for backup & restore
OST Recovery
Personal Edition – $39
Personal Bundle Offering – $185
- Export from Offline Exchange OST to Outlook PST
- Recover & export unlimited OST mailboxes
Corporate Premium Edition – $89
Corporate Bundle Offering – $369
- All features of OST Recovery Personal edition, Plus:
- Installation on unlimited computers
- Recover & migrate unlimited mailboxes
- Installation on unlimited servers/workstations
- Recover & migrate unlimited public folders
- Migration from OST to Exchange Server
- Migrate public folders from OST to Exchange
- Migrate archive mailboxes from OST to Exchange
- Migration from OST to Office 365
- Migrate public folders from OST to Office 365
- Migrate archive mailboxes from OST to Office 365
Technical Edition – $129
Technical Bundle Offering – $499
- All features of OST Recovery Personal & Corporate editions, Plus:
- Installation on unlimited locations
Outlook PST Recovery
Personal Edition – $39
Personal Bundle Offering – $185
- Recover & export Offline Outlook PST
- Recover & export unlimited PST mailboxes
- Offline PST Content Preview
Corporate Premium Edition – $89
Corporate Bundle Offering – $369
- All features of Outlook PST Recovery Personal edition, Plus:
- Installation on unlimited computers
- Recover & migrate unlimited mailboxes
- Installation on unlimited servers/workstations
- Recover & migrate unlimited public folders
- Migration from PST to Exchange Server
- Migrate public folders from PST to Exchange
- Migrate archive mailboxes from PST to Exchange
- Migration from PST to Office 365
- Migrate public folders from PST to Office 365
- Migrate archive mailboxes from PST to Office 365
Technical Edition – $129
Technical Bundle Offering – $499
- All features of Outlook PST Recovery Personal & Corporate editions, Plus:
- Installation on unlimited locations
IBM Lotus Notes (NF) Export
Personal Edition – $59
- Export IBM Lotus Notes NF
- Export unlimited NF mailboxes
- NF Content Preview
Corporate Premium Edition – $129
- All features of IBM Lotus Notes (NF) Export Personal edition, Plus:
- Installation on unlimited computers
- Recover & migrate unlimited mailboxes
- Installation on unlimited servers/workstations
- Recover & migrate unlimited public folders
- Migration from NF to Exchange Server
- Migrate public folders from NF to Exchange
- Migrate archive mailboxes from NF to Exchange
- Migration from NF to Office 365
- Migrate public folders from NF to Office 365
- Migrate archive mailboxes from NF to Office 365
Technical Edition – $248
Technical Bundle Offering – $499
- All features of IBM Lotus Notes (NF) Export Personal & Corporate editions, Plus:
- Installation on unlimited locations
MBOX Export
Personal Edition – $39
- Export MBOX files
- Export unlimited MBOX mailboxes
- MBOX Content Preview
Corporate Premium Edition – $89
- All features of MBOX Export Personal edition, Plus:
- Installation on unlimited computers
- Recover & migrate unlimited mailboxes
- Installation on unlimited servers/workstations
- Recover & migrate unlimited public folders
- Migration from MBOX to Exchange Server
- Migrate public folders from MBOX to Exchange
- Migrate archive mailboxes from NF to Exchange
- Migration from MBOX to Office 365
- Migrate public folders from MBOX to Office 365
- Migrate archive mailboxes from MBOX to Office 365
Technical Edition – $129
- All features in MBOX Export Personal & Corporate editions, Plus:
- Installation on unlimited locations
EML Export
Personal Edition – $39
Corporate Premium Edition – $89
Technical Edition – $129
Live Exchange Server Backup
Editions – $5/month for 200 mailboxes
Bundle Offering – $9/month for 100 Office mailboxes & 100 Exchange mailboxes
- Available in Personal, Corporate Premium, and Technical editions
- Private encryption keys for backups
- Store Exchange Server mailbox backups on local networks/computers or shared drives
- Incremental backups
- 30 local backup versions
- Backup contacts, emails, tasks, & calendars
- Exchange mailbox filter options
- Single or Multiple Exchange Server mailboxes backup
- Backup Exchange Server archive mailboxes
- Backup Exchange Server mailbox public folders
Office 365 Backup
Editions – $5/month for 200 mailboxes
Bundle Offering – $9/month for 100 Office mailboxes & 100 Exchange mailboxes
- Available in Personal, Corporate Premium, and Technical editions
- Private encryption keys for backups
- Store Exchange Server mailbox backups on local networks/computers or shared drives
- Incremental backups
- 30 local backup versions
- Backup contacts, emails, tasks, & calendars
- Office 365 mailbox filter options
- Single or Multiple Office 365 mailboxes backup
- Office 365 archive mailboxes
- Office 365 mailbox public folders
Integrations
Integrations
EdbMails integrates with these applications:
- Office 365
- Exchange Server
- Microsoft Outlook
- SharePoint
- OneDrive for Business
- Microsoft Teams
- IBM Lotus Notes
- G Suite
- Gmail
- Gnu Mail
- Mutt
- Evolution
- Thunderbird
- Mozilla Mail
- Sylpheed
- OperaMail
- ClawsMail
- AppleMail
- Spicebird
- Mulberry
- Eudora
- Cone
- Netscape
- SeaMonkey
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Capgemini, 4ward, Lexicon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
EdbMails is a recovery & migration software suite that allows users to granularly and comprehensively back up and migrate data from Live Exchange, Exchange EDB & OST, Office 365, Outlook PST, IMAP, Gmail, MBOX, NSF, OneDrive. SharePoint, and Microsoft Teams.
Company Email
Contact No.
Company's Address
Shifttocloud Inc.
Rehoboth Beach, Delaware 19971
USA
EdbMails Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
Freshdesk Messaging Comparisons
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Almost as important as features and user support level are pricing plans made available by EdbMails and Freshdesk Messaging. Even though pricing should not be the only factor it’s surely an important thing to think about. You should expect a flexible pricing package that can be matched with your company size and painlessly scaled up every time your company develops. Make sure you don’t opt for plans that include advanced features that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can often benefit from discounts. You should also try out a free trial or demo of every software to spend at least some time using it. It’s a useful experience that doesn’t require you to invest any money and gives you a practical overview of what it’s like to work with EdbMails and Freshdesk Messaging.
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