What is better Ecrion Engage or Alchemer? A sensible way to find the appropriate Customer Experience Management Software product for your company is to compare the solutions against each other. Here you can compare Ecrion Engage and Alchemer and see their features compared thoroughly to help you select which one is the more effective product.
Furthermore, you can review their overall ratings, for instance: overall score (Ecrion Engage: 7.5 vs. Alchemer: 9.6) and user satisfaction (Ecrion Engage: N/A% vs. Alchemer: 94%). Examine their distinctive features and similarities and find out which one outperforms the other. Likewise, imagine how your business will look like in the future; will your business outgrow the app in the next couple of years?
In the event you would like to quickly find the optimal Customer Experience Management Software according to our experts we advise you check out one of these solutions: Smartlook, Alchemer, Zendesk.
Ecrion Engage is a platform designed to help organizations take their customer engagement to the next level. Mid to large businesses can especially benefit from its broad set of features. If you are interested in this product, you can request custom enterprise pricing by phone or email.
An end-to-end customer communications management platform that lets you build stronger relationships with consumers every step of their personal journeys.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Almost as crucial as useful features and customer support responsiveness are pricing options given by Ecrion Engage and Alchemer. While cost should not be the only element it’s without a doubt a significant thing to think about. You should try to find a flexible pricing package that can be matched with your company size and easily scaled up every time your business expands. Make sure you don’t opt for pricing plans that include extra features that you won’t find a use for and always make an effort to get in touch with the vendor directly because enterprises can frequently count on discounts. You should also try out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to pay any money and provides you with a solid overview of what it’s like to work with Ecrion Engage and Alchemer.
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