MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare EasyVista vs. Casengo

You can use our scoring system to provide you with a general idea which Help Desk Software product is more suitable for your company. For overall product quality, EasyVista earned 7.8 points, while Casengo gained 8.0 points. At the same time, for user satisfaction, EasyVista scored 100%, while Casengo scored 100%. Details about their characteristics, tools, supported platforms, customer service, plus more are given below to help you get a more accurate assessment. Remember to purchase only the tools your business requires so you don’t waste cash for tools that you won’t be using. Those of you who don't have much time or want a Help Desk Software recommendation from our team may want to investigate these top choices for the current year: Freshdesk, Samanage, Zendesk.
Software

EasyVista

VS

Casengo

VS

EasyVista screenshot Casengo screenshot
Pricing Details

Our Score

Our Score

7.8 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Price

Price

by quote

9 (euros)

Price Scheme

Price Scheme

Quote-based Monthly payment
Detailed Review

Detailed Review

General Info

General Info

EasyVista is a global leader in service management consumerization solutions for mid to large-sized enterprises.
Simple service software using team effort to deliver help desk for you and your customers.
Easy Links
Contact No.

Contact No.

+1 (888) EZV ITSM 31 (0)88 548 32 50
Pricing Details

Pricing Details

Learn more about EasyVista pricing Learn more about Casengo pricing
Available Integrations

Available Integrations

EasyVista offers integration with the following business systems and applications:

  • Bomgar
  • Nexthink
  • Single Sign-On
  • Cherwell Service Management

Casengo is built to work in sync with the following applications and programs:

  • Wordpress
  • Drupal
  • Magento
Popular Clients

Popular Clients

Covenant Health, Arkema, Auchan Ikbenmama, Totaal, Easy Generator, Chilly
Available Plans

Available Plans

Pricing is available by quote only. Contact EasyVista directly for detailed pricing information.

Here are the Casengo cost details:

Casengo offers a free trial package and 3 paid versions, each designed to provide customer support that suits both the size of your business and your budget.

Free. This Free package allows you to try Casengo’s brand of chat support. Up to 3 users and 30 conversations, this plan comes with a knowledge base and a load of basic features such as Call Logging, Customer Management labeling and filtering, and Twitter search.

Basic @ 9 euros/month. Great for small businesses and independent freelancers, this Basic Plan is great for teams up to 3 users and up to 100 conversations. Comes with standard chat and email support plus social media integration.

Premium @ 29 euros/month/user. A big favorite among all types of business from multiple industries, the Premium bundle offers unlimited number of users and unlimited number of conversations. Carries basic features and offer multiple customer support channels. Also available in other languages.

Enterprise @ 44 euros/month/user. Carries the Premium Plan features and more. Rigged with topnotch business functions such as custom reporting and vast knowledgebase to mention a few.

Devices Supported

Devices Supported

Windows
Web-based
Windows
Android
Mac
Available Languages

Available Languages

English English
Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
Company's Address

Company's Address

3 Columbus Circle
15th Floor, Suite 1532
New York, NY 10019
Keizersgracht 467, Amsterdam, The Netherlands
Features

Features

EasyVista FEATURES

ITSM:
  • Event management
  • Incident management
  • Problem management
  • Change management
  • Release management
  • Service Request Management
  • Service Level Management
  • Knowledge management
  • Asset and Configurations Management
  • Availability Management
  • Capacity Management
  • Service Continuity Management
  • Service Portfolio Management
ITAM:
  • Asset management
  • Configuration Management
  • EasyVista Discovery
ITFM:
  • Renewals management
  • Invoice Management
  • Management of investment requests
  • Logistic
  • Tax management

Casengo FEATURES

  • Multi-channel support
  • Multi-brand management
  • Knowledge base
  • Easy installations
  • Multiple Mailbox Management
  • Team collaboration
  • Facebook integration
  • Twitter search integration
  • Instant overview
  • Hybrid Messaging
  • Macros
  • Mobile Apps
  • Reporting
  • Customization of fields, text, and appearances
  • Cloud-based system
 
Email Address

Email Address

support@casengo.com
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Compare Alternatives

Compare Alternatives

Compare with HelpCrunch
Compare with HelpOnClick
Compare with Dude Solutions
Compare with CRMdesk
Compare with Abhisi
Compare with Deskero
Compare with LivePerson
Compare with ManageEngine ServiceDesk
Compare with SupportBee
Compare with Helprace
Compare with My Work Scheduler
Compare with AzureDesk
Compare with LiveHelpNow
Compare with RingCentral
Compare with Helprace
Compare with Techinline FixMe.IT
Compare with Cayzu
Compare with NinjaRMM
Compare with ProProfs Chat
Compare with KnowledgeOwl
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

If you research different Help Desk Software solutions you shouldn’t only study their features list and available pricing packages. Consider that the solution should be adjusted to your standards and team so the more flexible their offer the better. Check what OSes are supported by EasyVista and Casengo and ensure you will obtain mobile support for whichever devices you work on in your company. You should also find out which languages and geographies are supported, as this could be a deal breaker for many firms.