DiamanteDesk
vsDiamanteDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Open-Source
- Built on modern and most prospective technologies
- 3rd Party Integrations
- Full System Control via API
Pricing Info
Pricing Info
DiamanteDesk is a free open-source support software. Contact the vendor for their enterprise pricing details and other information.
Integrations
Integrations
DiamanteDesk integrates with the following business systems and applications:
- OroCRM
- Salesforce
- Sugar CRM
- Magento
- Wordpress
- PrestaShop
- Shopify
- eBay
- Amazon
- Jira
- YouTrack
- Redmine
- Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
Company Email
info@diamantedesk.com
Contact No.
Company's Address
DiamanteDesk
Kiev, Ukraine
DiamanteDesk Comparisons
Popular DiamanteDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Phone, Chat, and Email
- Call center
- Contact center
- VoIP for business
- Built-in CRM
- Call distribution and routing
- Reporting and analytics
- Team management
- Customer feedback
- Integrations
Pricing Info
Dixa offers a simple enterprise pricing structure with five plans:
Essentials @ $15 (billed annually) /agent/month or $19/agent/month billed monthly
- A single interface for all channels
- Shopify, Magento, and more integrations
- Real-time analytics
- Up to 5 agents
Pro (Chat and email) @ $29 (billed annually) /agent/month or $35/agent/month billed monthly
- Everything in Essentials
- Prioritize email and chats with quick responses
- Quickly answer emails and chats with quick responses
- Customize to your company branding
- Up to 50 agents
Pro (Chat) @ $29 (billed annually) /agent/month or $35/agent/month billed monthly
- All essential features
- Automatic call distribution with IVR
- Cal recording, voicemail, and callback
- Internal calls, forwards & transfer calls, barge in
- Up to 50 agents
Pro (Chat, Phone, and Email) @ $49 (billed annually) /agent/month or $59/agent/month billed monthly
- Everything in essentials
- Powerful cross-channel routing
- prioritize the most important conversation
- Availability on all channels
- Up to 50 agents
Enterprise (Phone, Chat, and Email) @ $89 (billed annually) /agent/month or $99/agent/month billed monthly
- All Pro features
- Dedicated customer success manager
- training
- access to a direct line to the product team
- Up to 50 agents
A free demo is available.
Integrations
Dixa integrates with the following applications
- Shopify
- Magento
- Web Hooks
- Podio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
British Corner Shop, Interflora, Vital Choice
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy-to-use, cloud-based customer service software for customer-facing teams, full-fledged contact centers, call centers, and small businesses.
Company Email
hello@dixa.com
Contact No.
Company's Address
Dixa,
Njalsgade 23C
2300 Copenhagen
Denmark
Dixa Comparisons
Popular Dixa Alternatives
If you are still having doubts about which solution will work best for your business it might be a good idea to take a look at each service’s social metrics. Such metrics are frequently a sign of how popular each service is and how large is its online presence.For instance, if you analyze DiamanteDesk LinkedIn page you’ll see that they are followed by 17 people. In case of Dixa the volume of followers on their LinkedIn page is 231.
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