What is better Dialpad or isLucid? It’s easy to our scoring system to provide you with a general idea which Communications Software product is more suitable for your company. For overall product quality, Dialpad earned 9.1 points, while isLucid earned 8.0 points. Meanwhile, for user satisfaction, Dialpad scored 95%, while isLucid scored 95%.
Details about their functions, tools, supported platforms, customer support, etc. are given below to help you get a more versatile analysis. Don’t forget to get only the functions your company needs so as not to waste cash for tools which are redundant.
We know that not all companies have enough time to scrutinize dozens of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Communications Software category are: monday.com, RingCentral, Slack.
Dialpad integrates with the following business systems and applications:
Google G-Suite
Microsoft Office 365
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Motorola Solutions, Post Mates, Eventbrite
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Dialpad brings your company together through an array of handy communication features. It is designed to take business communication to the next level with the help of an easy-to-use web application. Dialpad lets you get in touch with customers, clients, employees, and representatives of other businesses. It offers scalable features that you can utilize at your business' own pace.
isLucid offers 4 subscription plans, Daily Stand Up, Team, Sales, and Enterprise. All plans include a 30-day, money-back guaranteed free plan for you to get started with. Here are its plans.
Daily StandUp – $119/month
20 meetings/month
Meeting minutes transcription
Speaker identification
Support for 20+ languages and dialects
Integration with Atlassian Jira, Azure DevOps, MS Planner
Automatic tasks, summaries, and To Do’s creation
Industry-leading security and privacy
Custom dialects per attendee
Pre-built meeting agenda templates
Transcription highlights made by voice
Live ML Recommendations
Automatically stored tasks and meeting minutes during the meeting
Custom geographical region for data storage (EU or US)
Summaries in docx for emailing to participants
1 onboarding session + 1 training session
Email and live chat technical support
Team – $239/month
All of Daily Stand Up features PLUS:
Up to 50 meetings/month
Integrations with over 3,000 task and customer management software via Zapier
Sharing meeting history with people who didn’t attend
Notify team members of your conversation on identified tasks and items from the meeting minutes
Sales – $549/month
All of Team features PLUS:
Up to 150 meetings/month
Customizable and branded Meeting minutes format
Customized task creation adapted to your workflow and stored where you need it
Integration with most project management software/ATS systems via Zapier
Data storage on your company azure account (optional)
Deployed solution on your company Azure accoun
Azure and client-managed data encryption/decryption keys
1 onboarding session + up to 3 training sessions
Dedicated Customer Success Manager
99.5% SLA
Enterprise – by quote
All of Sales features PLUS:
Custom regions for deployment
Custom number of meetings per month
Option to run all isLucid services on your Azure cloud infrastructure with per-seat-based pricing
Custom direct integrations with the software you use (CRM/ATS/ERP)
Customizable Data Processing Agreements under the GDPR
Dedicated Customer Success Manager for overall support
In case you are still having doubts about which app will perform best for your business it may be a sensible idea to investigate each service’s social metrics. These metrics are usually an indicator of how popular every software is and how big is its online presence.For instance, if you check Dialpad LinkedIn account you’ll find out that they are followed by 4929 people. In case of isLucid the amount of followers on their LinkedIn page is 212.
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