What is better Dialpad or Aircall? It’s easy to our scoring system to give you a general idea which Business Phone Systems product is more suitable for your company. For overall product quality, Dialpad earned 9.1 points, while Aircall gained 9.0 points. At the same time, for user satisfaction, Dialpad scored 95%, while Aircall scored 100%.
Details about their unique elements, tools, supported platforms, customer service, plus more are available below to give you a more precise analysis. Keep in mind to get only the features your company needs so as not to waste money for functions which are redundant.
As of now, the top products in our Communications Software category are: monday.com, Slack, RingCentral.
Dialpad integrates with the following business systems and applications:
Google G-Suite
Microsoft Office 365
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Motorola Solutions, Post Mates, Eventbrite
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Dialpad brings your company together through an array of handy communication features. It is designed to take business communication to the next level with the help of an easy-to-use web application. Dialpad lets you get in touch with customers, clients, employees, and representatives of other businesses. It offers scalable features that you can utilize at your business' own pace.
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
amoCRM
Avoma
BigCommerce
Bullhorn
Callingly
Copper
Diduenjoy
FLG
Freshdesk
Freshsales
Front
Gong
Gorgias
HappyFox
Help Scout
Hubspot
Intercom
JobAdder
Klaus
Kustomer
Magento
Microsoft Dynamics
Microsoft Teams
Nicereply
noCRM.io
Outreach
PieSync
Pipedrive
Planhat
Plecto
Postcall.io
Re:amaze
Rippling
Salesforce
Salesloft
Segment
Shopify
Slack
SugarCRM
Typeform
Voxpay
Zapier
Zendesk
Zendesk Sell
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
You shouldn’t count on only a broad set of functionalities and flexible pricing from a popular Business Phone Systems. Almost as crucial as key features is a trustworthy customer support. You want to make sure that when you have any questions about Dialpad or Aircall, or you struggle with some problems, or perhaps you’ll need to request a specific revision or functionality beneficial to your team you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can profit from individual training or at the very least a knowledge base you can use.
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