What is better DeskRoll or Splashtop Remote Support? Buying the ideal Customer Support Software product is all about evaluating numerous solutions and determining the top program for your specific needs. Our unique algorythm provides you with a quick look at the general rating of DeskRoll and Splashtop Remote Support. For general quality and performance, DeskRoll scored 7.8, while Splashtop Remote Support scored 8.9. On the other hand, for user satisfaction, DeskRoll earned N/A%, while Splashtop Remote Support earned 90%.
Below you can also look at their functions, terms, plans, etc. to find out which application will be more suitable for your needs. One critical aspect to evaluate is if the application allows you to enable and disable permissions on various types of users to limit the exposure of any critical business data.
In case you you would like to quickly identify the more reliable Remote Support Software according to our review team we advise you take a look at one of these solutions: ScreenConnect, Atera, Zendesk.
The price is $29.95 for 1 Monthly license and $299.5 for 1 Annual license. Unlimited computers and customer can be serviced all from one account. One account supports unlimited parallel connections to remote host – you just switch between browser tabs. You can pause and resume sessions.
Business owners can opt to try the free trial version to test DeskRoll before making a significant investment on the software.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Every time you research various Customer Support Software solutions you shouldn’t simply analyze their list of features and provided pricing packages. Keep in mind the app must be adjusted to your work processes and business so the more flexible their offer the better. Find our which platforms are supported by DeskRoll and Splashtop Remote Support and make sure you will get mobile support for whatever devices you use in your company. You should also examine which languages and countries are supported, because this might be a critical factor for many companies.
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